Client Services Consultant I jobs in United States
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MetLife · 7 hours ago

Client Services Consultant I

MetLife is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management. The Client Services Consultant I role involves providing administrative and customer service support to large group insurance clients, managing relationships, and ensuring client satisfaction.

Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
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H1B Sponsor Likelynote

Responsibilities

Overall accountability for the day-to-day administration of multiple clients, including responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams
Collaborates and acts as a liaison with client's Third-Party Administrator to assist with problem resolution and trouble shooting
Provides exceptional customer service to ongoing customer delivery and client satisfaction
Coordinates and facilitates client meetings, in person or via conference call, and prepares materials, agendas and presentations
Maintains awareness and knowledge of MetLife’s and competitors’ products and trends
Performs other duties as assigned or required

Qualification

Customer servicePowerPointProject managementInsurance industry experienceAnalytical thinkingOrganizational skillsInterpersonal skillsCommunication skillsAttention to detail

Required

2-4+ years of experience
Excellent organizational, interpersonal, and communication skills, both written and verbal
Strong PowerPoint skills and comfort in presenting to groups
Ability to work autonomously and manage time efficiently to meet client deadlines
Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness
Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
High school diploma

Preferred

Insurance industry experience
Bachelor's degree

Benefits

Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
A retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home
Pet
Critical illness
Hospital indemnity
Accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance

Company

MetLife is a provider of insurance, employee benefits, and financial services .

H1B Sponsorship

MetLife has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (133)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)

Funding

Current Stage
Public Company
Total Funding
$500M
2024-06-20Post Ipo Debt· $500M
2000-04-14IPO

Leadership Team

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Michel A. Khalaf
President & CEO, MetLife, Inc.
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Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
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Company data provided by crunchbase