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Grammarly · 1 week ago

Senior Content Designer

San Francisco Bay Area

Full-time

Hybrid

Senior Level

$200K/yr - $275K/yr

5+ years exp

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Senior Content Designer will focus on creating compelling content strategies that enhance user engagement and satisfaction, collaborating with various teams to optimize the user journey and drive growth.

Responsibilities

Strategically redefine how Superhuman's AI capabilities are presented to professionals and students, strengthening our position and voice as the leading AI writing partner

Collaborate with product managers, engineers, product designers, data scientists, and user researchers to craft a compelling messaging strategy and structure that aligns with the user journey and business goals

Partner with the Core Product, Growth, and Marketing teams to effectively present new features, ensuring users have successful conversational interactions with the product, and know how to get started

Holistically drive the content narrative across logged out touchpoints like SEO pages, homepages, and web based tools, as well as first touch in-product sign in, welcome, setup and orientation

Engage in rapid A/B testing and iterative improvements to optimize sign up, activation and repeat engagement, driving impactful changes based on data-driven and research-backed insights

Drive a seamless narrative for the new user journey to improve user satisfaction, continuity, clarity, delight and retention

Translate Superhuman's strategic business objectives and user needs to proactive growth opportunities, practical internal frameworks, best practices, and contributions to a cohesive roadmap

Partner with user researchers to catalyze insight-driven approaches in your design process. Ensure user experience enhancements and solutions resonate with our target audiences

Qualification

Content designUX writingData-driven insightsFigmaA/B testingCuriosity about AICommunicationGrowth mindsetCollaborative environment

Required

5+ years of experience in content design, brand or UX writing. Understands the type of writing nuances needed when going from top-of-funnel experiences to first time product experiences

Comfortable working and collaborating with product designers in Figma

Excellent writing and editing skills; can write short, relevant, actionable, and engaging text without sacrificing grammar or quality

Ability to learn new subjects quickly—implementing feedback, giving constructive feedback, and positively contributing to a collaborative environment

Can adapt between zero-to-one projects and iterative work

Highly curious about user needs, growth strategy, and business goals

Excellent communication and presentation skills; can write and relay context, concepts, and rationale with engaging storytelling and impact to various levels of stakeholders

Is passionate and curious about the AI and productivity industry, changing writing trends, and trying new approaches from the content design industry

Has a growth mindset and runs wholeheartedly toward a challenge

Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments