Hotel Equities · 1 month ago
Banquet Captain - DoubleTree by Hilton Billings, MT
Billings, MT
Full-time
Onsite
Mid Level
$16/hr - $16/hrHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the DoubleTree by Hilton in Billings, Montana. The role involves training and supervising banquet staff, ensuring guest satisfaction, and maintaining banquet equipment and service areas.
Hospitality
Responsibilities
Review the BEO and day work assignments
Assign and direct the set-up duties relative to preparing for functions
Assist house persons in physical set-up, cleaning and arrangement of tables and equipment according to BEO specifications while adhering to standards of job safety
Monitor and ensure all SOPs, policies, procedures and regulations are followed while supervising and performing duties and guest related activities
Inspect all function rooms - check each room for completeness
Direct/assist in refreshing rooms during breaks
Receive and issue packages for guests for related functions
Properly maintain, store and secure all banquet equipment
Drive vehicles for pick-up and return of rented/borrowed items and for outside functions
Assist banquet servers as needed
Complete work orders on any damaged equipment for repair
Serve on one of hotel's committees
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage
Complete assigned paperwork per event or function
Complete all side work during and after events
During events when servers have down time must organize and stock all products used or help prepare for next day’s events
All equipment used must be returned to proper area and wiped down and kept neat in banquet areas
All buffet food that has been served must be disposed of properly
All events both Plated and Buffet style food that is left over and untouched in the hot box or coolers must be addressed with Chef’s before event on how to handle after event is over
All food that is saved must be labeled, dated and stored properly
All equipment not used must be returned and put away properly in designated storage areas
Banquet areas should be neat and clean, wiped down and ready for next day’s business
Qualification
Required
High School diploma /Secondary qualification or equivalent
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work
Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines
Requires supervision/management skills
Requires oral and written communication skills
Must have moderate hearing - to hear equipment timers and communicate with other staff
Must have excellent vision to see that product is prepared appropriately
Must have moderate speech communication skills to be able to communicate with staff
Must have moderate comprehension and literacy to read and understand all BEO's requests
Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time
Bending does become necessary when using the lower oven for cooking, 5-10 times a day
Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day
Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day
Being passionate about people and service
Strong communication skills are essential when interacting with guests and employees
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc
Basic math skills are used frequently when handling cash or credit
Problem-solving, reasoning, motivating, and training abilities are often used
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Benefits
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Company
Hotel Equities
Hotel Equities is one of the top hotel development and management companies.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$500MKey Investors
Virtua Partners
2025-05-01Acquired
2018-09-12Private Equity· $500M
Leadership Team
Frederick Cerrone
Founder and Chairman
Recent News
Seattle TechFlash
2025-06-07
2025-05-07
2025-05-07
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