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NYS Office of Information Technology Services · 19 hours ago

Technology Analyst 2 (Robotic Process Automation) - SP09

New York, NY

Full-time

Onsite

Mid, Senior Level

$96K/yr - $121K/yr

6+ years exp

The New York State Office of Information Technology Services (ITS) provides operational support for various state agencies. The Technology Analyst 2 (Robotic Process Automation) will be responsible for designing and implementing software robots to automate tasks, collaborating with stakeholders to ensure successful IT project execution.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

Responsibilities

Analyze business processes and workflows to identify opportunities for automation

Design, test, and implement RPA bots to automate repetitive tasks

Work closely with stakeholders to understand their needs and requirements

Document RPA processes, including technical design, test results, and user manuals

Provide ongoing maintenance and support for RPA bots to ensure they function properly

Monitor and manage automated processes to ensure they are operating efficiently and effectively

Train end users on how to use RPA bots and handle any issues that may arise

Keep up-to-date with advancements and best practices in RPA technologies

Provide input for strategic planning around the use of RPA technologies

This position may perform the full range of supervisory duties

Qualification

Robotic Process AutomationRPA tools proficiencyAnalytical skillsProgramming languagesSQL knowledgeProblem-solving skillsProject managementBusiness process re-engineeringProcess mappingCommunication skills

Required

Six (6) years of information technology experience, two (2) years of which must be within the discipline of robotic process automation

Preferred

Preference for candidates holding relevant RPA certification from recognized institutions or software providers

Technical proficiency in RPA tools like UiPath, Blue Prism, or Automation Anywhere to develop, design, and test automation scripts

Strong analytical skills to understand business processes, identify automation opportunities, and evaluate the feasibility of automation

Excellent problem-solving skills to troubleshoot issues that may arise during the automation process and come up with effective solutions

Knowledge of business process re-engineering and process mapping, to optimize and improve business processes prior to automation

Strong communication skills to interact with stakeholders, understand their needs, and explain technical details in a non-technical language

Project management skills to prioritize tasks, manage timelines, and deliver projects on time and within budget

Understanding of programming languages like .NET, C#, Python, or Java to customize automation solutions as per business needs

Knowledge of SQL and relational databases, to handle data-related tasks in automated processes

Familiarity with technologies that are often integrated with RPA, like artificial intelligence and machine learning concepts

Benefits

Holiday & Paid Time Off

Health Care Benefits

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees