Agency Cybersecurity · 2 months ago
Junior Account Coordinator (Boston)
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $25/hrAgency Cybersecurity is a fast-growing venture-backed startup that provides best-in-class cybersecurity and compliance solutions. As a Junior Account Coordinator, you will support client-facing teams and manage customer relationships, ensuring client satisfaction and streamlining communications.
Cyber SecurityProfessional ServicesSecurity
Responsibilities
Assist senior account managers with client onboarding, ensuring a smooth and welcoming experience
Coordinate client meetings, take detailed notes, and help manage follow-up tasks
Provide timely responses to client inquiries via email, phone, and internal messaging systems
Help maintain and update client records within our CRM (e.g., HubSpot or Salesforce)
Track ongoing client projects and ensure timely internal communication on status and deadlines
Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery
Identify opportunities for client relationship enhancement and communicate these insights to senior team members
Qualification
Required
Exceptional organizational skills and attention to detail
Strong interpersonal and communication skills, both written and verbal
Proactive attitude and willingness to learn about cybersecurity and compliance
Ability to manage multiple tasks and deadlines effectively
Team-oriented mindset with excellent problem-solving abilities
Preferred
Bachelor's degree or equivalent experience preferred
Basic understanding of CRM software (experience with HubSpot or Salesforce is a plus)
Company
Agency Cybersecurity
Agency provides enterprise-level cybersecurity for individuals & growing companies.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase