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Coterie Insurance · 1 month ago

Liability Claims Specialist

United States

Full-time

Remote

Mid, Senior Level

$75K/yr - $105K/yr

5+ years exp

Coterie Insurance is focused on transforming the commercial insurance space through innovative solutions. They are seeking a Liability Claims Specialist to develop strategies for resolving moderate to complex claims, collaborate with internal teams, and ensure effective communication with stakeholders.

Commercial InsuranceFinancial ServicesInsuranceInsurTech

No H1B

U.S. Citizen Only

Responsibilities

Develop and implement strategy to resolve Commercial Property and Casualty, General Liability, Property and Professional Liability claims of moderate level of severity and complexity, but may be required to handle volume

Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives

Investigate claim and review the insureds' and claimants’ materials, documents, reports etc

Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis

Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care

Analyze coverage and damages for purposes of estimating, assessing and recommending reserves

Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management

Negotiate resolution of claims

Assist in the development, shaping, adherence to, and execution of best practices

Maintain vendors list for field investigators, appraiser’s, experts, fraud investigators and CAT alerts

Maintain contact and oversight with the TPA claim staff

Work with underwriting on appetite selection, form development

Identify and review of each jurisdiction's applicable statutes, rules, and case law

Analyze, and direct initial risk transfer, subrogation/salvage action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders

Retain counsel when necessary and direct counsel in accordance with resolution strategy

Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves

Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter. Expected travel <5-10%

Qualification

Liability claims experienceInsurance industry knowledgeAdjuster licensingMicrosoft Office proficiencyNegotiation skillsCommunication skillsTime managementCollaboration skillsDetail orientedTeam player

Required

Ability to work regular work the core hours of Monday-Friday 8:00am-5:00pm in your time zone. Additional off hours may be needed pending business needs

5-7 years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims

Considerable working knowledge of insurance industry and insurance claims operations particularly around commercial property and casualty claims, policy construction, ISO Commercial BOP forms

Proper adjuster licensing in all applicable states

Legal concepts and processes knowledge base

Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines

Strong time management and organizational skills

Ability to take part in active strategic discussions

Excellent collaboration skills, self-motivated and willing to take initiative

Able to understand and synthesize day-to-day work within the team into trends, themes, successes and opportunities over periods of time

Strong negotiation and persuasion abilities

Exceptional interpersonal and client service skills

Detail oriented and superior organizational skills

Team player with the ability to collaborate with others

Ability to work independently, with support, in a fast-paced, evolving environment

Hands-on experience and strong aptitude with Microsoft Office

Preferred

College degree (preferred)

Previous experience supporting a business through explosive growth

Quality Assurance (QA), Continuous Process Improvement (CPI), User Experience (UX/UI), Design Thinking, Lean, Agile, Project Management (PM), and/or Product Owner (PO) experience

AIC and PTC designations a plus

Benefits

100% remote

Health insurance through Aetna (we pay 100% of premiums)

Dental and vision insurance through Guardian (we pay 100% of premiums)

Basic life insurance (we pay 100% of premiums)

Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)

401K plan (up 4% match with immediate vest)

Flexible PTO policy offering up to 3 weeks of time off to support onboarding and integration during the first twelve months of employment. After the first year of employment and effective as of the anniversary date, eligibility transitions to up to 4 to 5 weeks of time off annually to recharge and sustain long-term success.

12 company-paid holidays each year