Titus Talent Strategies · 3 weeks ago
Information Technology Coordinator
Kennewick, WA
Full-time
Hybrid
New Grad, Entry Level
$65K/yr - $75K/yr
0+ years expTitus Talent Strategies is partnering with a fast-growing personal injury firm known for its modern culture and commitment to client excellence. They are seeking an IT Coordinator to support operations and ensure technology runs smoothly while collaborating with internal teams and external Managed Service Providers.
ConsultingHuman ResourcesInternetInternet of Things
Responsibilities
Serve as the primary internal IT contact for staff across the organization
Partner with the Managed Service Provider (MSP) to troubleshoot issues, oversee ticket flow, and coordinate support
Facilitate technology onboarding for new hires, including system access, hardware coordination, and setup (15+ onboardings recently)
Maintain and track software licenses, renewals, and IT contracts
Support and manage our partner’s CRM and key technology platforms, many of which are MSP-managed
Ensure the IT checklist and internal documentation are accurate and up to date
Assist with vendor management, ensuring systems and services meet organizational needs
Participate in knowledge management by organizing and documenting IT processes
Assist with training related to new systems, including Litify (training provided)
Support periodic travel for training or team needs
Contribute to the ongoing modernization and scaling of internal technology systems
Qualification
Required
Bachelor's degree in IT, Computer Science, Information Systems, or a related field (required)
0–5 years of professional IT experience
Strong understanding of general technology systems, troubleshooting, and software management
Excellent communication skills with a people-first approach
Highly organized with the ability to manage checklists, documentation, and project timelines
Coachable, proactive, and eager to grow in a fast-paced, modern legal environment
Ability to work onsite 1–2 days per week, with hybrid flexibility
Company
Titus Talent Strategies
Titus Talent Strategies is a Wisconsin-based talent strategy company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Danielle Kimmey Torrez
Senior Director of Marketing
Recent News
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