Scratch Financial · 1 month ago
Director of Strategic Accounts
United States
Full-time
Remote
Mid, Senior Level
$150K/yr - $175K/yr
7+ years expScratch Financial is a Series C fintech startup based in Los Angeles, California, focused on transforming veterinary care financing. The Director of Strategic Accounts will drive enterprise-level revenue growth by expanding adoption of Scratch Checkout and building relationships with large veterinary groups.
Financial Services
Responsibilities
Own the end-to-end enterprise sales cycle for Scratch Checkout and future strategic products, from lead generation to negotiation and close
Deepen adoption across large existing Scratch Pay partners through consultative, data-driven selling
Build and manage executive-level relationships within high-value accounts, serving as a trusted advisor on strategic and operational initiatives
Conduct business reviews, performance analyses, and ROI discussions to secure expansion and retention
Act as the commercial leader for new strategic initiatives like Scratch Rebates, driving early partner adoption, gathering feedback, and shaping product-market fit
Partner with Product to influence feature development and ensure initiatives align with enterprise customer needs
Build sales enablement materials, pricing frameworks, and scalable go-to-market strategies for new offerings
Qualification
Required
7–10+ years of enterprise sales or strategic account management experience in tech (e.g., fintech, payments, SaaS), with a strong preference for candidates who have sold into veterinary corporate groups
Proven track record of exceeding revenue targets and driving growth within long, complex sales cycles
Deep experience selling into multi-location or enterprise organizations, with the ability to navigate matrixed structures and multiple stakeholder groups
Strong executive presence, with demonstrated ability to influence senior leaders, negotiate strategic agreements, and drive alignment across functions
Expertise in consultative, data-driven selling, including conducting ROI analyses, performance reviews, and strategic business discussions that drive towards mutually aligned KPIs
Experience managing large, high-value accounts, building long-term relationships, and driving expansion within existing customers
Demonstrated success launching or commercializing new products, including shaping early GTM motions and gathering customer insights to inform product strategy
Benefits
Unlimited PTO
Covered healthcare
401k match
Cell plan reimbursement
Monthly recognition opportunities
Learning platforms and resources
Equity retention policy
Generous parental leave
Company
Scratch Financial
Scratch Financial offers access to simple, friendly payment plans without long-term commitments, membership fees, sign-up costs, or the need for hardware.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Caleb Morse
President || Co-Founder
Eric Hedberg
Chief Risk Officer
Recent News
2023-04-08
PR Newswire
2023-01-20
Company data provided by crunchbase