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MicroTech · 1 month ago

AOC Network Administration Support I

Sumter, SC

Full-time

Onsite

Entry Level

2+ years exp

MicroTech is seeking an Air Operations Command (AOC) Network Administrator Level I for the Combined Air Operations Center (CAOC) at Shaw AFB, South Carolina. The role involves providing technical support for network connectivity issues, managing network infrastructure, and ensuring compliance with cybersecurity standards.

Information Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff)

Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks

Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance

Operate and maintain access control systems; and manage and configure MAC address authentication

Administer network administrative accounts and access

Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems

Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to 609 ACOMS and 609 EACOMS government technical representatives

Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of- support COTS products to 609 ACOMS and 609 EACOMS government technical representatives