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QBE Insurance · 4 weeks ago

Senior Underwriting Operations

Miami, FL, USA

Full-time

Hybrid

Mid, Senior Level

$64K/yr - $96K/yr

4+ years exp

QBE Insurance is a company focused on enabling a more resilient future for its customers and communities. They are seeking a Senior Underwriting Operations professional to contribute to underwriting operations by preparing and reviewing documentation, managing client records, and supporting the development of junior operations underwriters.

Insurance

No H1B

U.S. Citizen Only

Responsibilities

Facilitate the execution of timely and efficient underwriting operations by leveraging established guidelines in decision making and assessing and rating exposures

Support the development of junior level operations underwriters by offering professional guidance, facilitating partnerships with key stakeholders, delivering technical training as required, prioritizing and delegating assignments and sharing expertise

Maintain streamlined operational underwriting by processing, documenting and organizing assigned new business, renewal, endorsed and cancelled policies, preparing and maintaining legal notices and underwriting quotes to support business processes

Leverage underwriting data and accurately reflect in the pricing model

Maintain key reporting and tracking databases by following up on loss sensitive documents, tracking receipt of collateral and appropriately handling areas of concern

Manage client files by utilizing customer relationship management tools and updating records as required to reflect current state

Build and maintain relationships with internal and external customers by requesting required underwriting information and researching and analyzing inquiries

Support operational projects to review and/or design new process modules and evaluate market dynamics to ensure compliance and grow the book of business

Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues and guiding clients as necessary

Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Qualification

Insurance UnderwritingAnalytical ThinkingPrice ModellingAdvanced ExcelRisk ManagementCustomer ServiceStakeholder ManagementProcess ImprovementsProfessional NetworkingLegal Documents

Required

Bachelor's Degree or equivalent combination of education and work experience

4 years relevant experience

Experience in Treaty and Portfolio solutions

Strong analytical and problem-solving abilities with high attention to detail

Preferred

Experience in underwriting operations, finance and/or the insurance industry

Advanced-level Excel proficiency (pivot tables, advanced formulas)

Accounting knowledge

Working knowledge of underwriting department processes and procedures

Events affecting the industry, including understanding of competition and the marketplace

Principles and processes for providing customer service

Products and concepts relating to the insurance industry

Continuous improvement methodology and principles

Evaluating information to determine compliance with standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards