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Sojourner Center · 3 weeks ago

Shelter Advocate - Overnight

Phoenix, AZ

Full-time

Onsite

Entry Level

$20/hr - $21/hr

2+ years exp

Sojourner Center is a safe haven from domestic violence for women and their children in Arizona, providing shelter and support services since 1977. The Shelter Advocate - Overnight is responsible for providing safety, support, and resources for individuals and families through case management, focusing on trauma related to domestic violence while engaging with residents in one-on-one sessions.

Facilities Support ServicesHealth CareLegalResidential

Responsibilities

Recognizes and effectively responds to impacts of domestic violence and other trauma

Works with staff in, a team environment, and with residents, providing objective support and maintaining professional boundaries

Provides ongoing modeling, support, referrals, and resources, taking crisis calls and coordinating services

Provides family support within the scope of the cultures of the families served, which may include rotating childcare supportive services

Provides welcome tours and shelter entry services. Orients clients to shelter environment, guidelines, and requirements. Ensures that appropriate shelter guidelines are practiced. Assists clients in identifying and fulfilling immediate needs

Fulfills other administrative/operational duties as needed, including providing bus passes, completing babysitting agreements, and assisting with proposals and grievances

Builds rapport and a positive sense of community

Monitors participants’ self-administration of medications

Identifies/adapts to crisis events, applying crisis intervention and prevention techniques

Provides on-site facility coordination services, including monitoring gates, completing safety checks, cleaning and preparing rooms, monitoring the cleanliness of the campus, and providing cleanup when needed, submitting work orders, and locking/unlocking doors

Participates in all required service coordination meetings, communicating all relevant information to appropriate staff (Case Managers, Coordinators, Managers, etc.)

Documents services in accordance with established policies and procedures, in a timely fashion; supports team with filing, limited data entry, and opening and closing of resident files

Qualification

Case managementCrisis interventionDomestic violence awarenessCPR certificationFirst Aid certificationBilingual Spanish-EnglishAdministrative dutiesCultural competencyTeam collaboration

Required

Bachelor's degree in a related field; OR, Associates degree in a related field plus two (2) years of related experience; OR, High School Diploma plus four (4) years of related experience

Ability to obtain a Level I Fingerprint Clearance Card, CPR, and First Aid certification

Valid Arizona Driver License, proof of automobile insurance, and Motor Vehicle Record acceptable to Sojourner Center's insurance company