Udemy · 5 hours ago
Senior Consumer Partner Success Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$188K/yr - $235K/yr
10+ years expUdemy is an AI-powered skills acceleration platform built to help people and teams grow. The Senior Consumer Partner Success Manager will play a critical role in developing, managing, and scaling Udemy’s global consumer partners, ensuring a best-in-class partner experience while driving measurable outcomes at scale.
E-LearningEdTechEducationTraining
Responsibilities
Lead and manage Udemy’s consumer partnerships, including defining partner requirements, managing technical integrations, leading launch / marketing plans, integrating product enhancements, and driving growth
Design and implement processes to support ongoing partner operations, including partner performance tracking, roadmap adherence, strategic growth, and stakeholder management
Serve as the voice of the partner internally, gathering feedback, identifying blockers, and influencing prioritization across internal stakeholders
Establish KPIs, monitor partner performance, and leverage data to identify trends, opportunities, and areas for continuous improvement. Organize and deliver highly effective monthly and quarterly business reviews that map actionable plans for growth
Qualification
Required
10+ years of experience in partner success / management, account management, program management, or strategic alliance roles, preferably within consumer tech, streaming, mobile, edtech, or online learning industries
Deep understanding of the unique challenges and opportunities in partner-driven growth
Possess high empathy for your partners and excel at representing and communicating their needs
Experience designing and scaling structured partner programs with differentiated value propositions
Proven ability to manage complex initiatives and influence stakeholders across functions and levels
Analytical mindset with experience using data and metrics to measure success and guide partnership improvements
Excellent project and time management skills with strong attention to detail
Familiarity with partner management tools
A collaborative, problem-solving mindset and passion for improving both partner and internal team results
Undergraduate degree from a top university in a relevant field
Preferred
MBA a plus
Benefits
Full access to Udemy courses
A monthly UDay to invest in yourself
A budget to spend on whatever helps you improve
Company
Udemy
Udemy is an online learning platform that helps students, companies, and governments gain the skills they need to reach their goals.
1001-5000 employees
H1B Sponsorship
Udemy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (31)
2023 (26)
2022 (44)
2021 (19)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$511.38MKey Investors
Mindrock CapitalBenesseSharesPost Investment Management
2025-12-17Acquired
2025-05-30Post Ipo Debt· $200M
2021-10-29IPO
Leadership Team
Hugo Sarrazin
President and CEO
Alex Mozes
Senior Director of Customer Experience
Recent News
2025-12-26
Mexico Business
2025-12-26
Company data provided by crunchbase