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Kirkland's · 1 month ago

Manager DC Operations

Jackson, TN (DCTN)

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Kirkland's is a company focused on enhancing operational efficiency in their distribution centers. The DC Operations Manager will partner with senior leadership to implement strategies that improve productivity and oversee warehouse operations, including staff management and cost control.

Retail

Responsibilities

Directs and oversees job assignments and planning daily labor schedules including directing warehouse supervisors to achieve prescribed objectives

Ensures the accurate and timely preparation, processing, distribution and retention of all necessary reports and records regarding warehouse operations

Audits operations to ensure service standards are being met and work with other departments to ensure overall effective operations

Drives continual improvements that lead to more efficient and accurate processes that improve operation cost

Supervises warehouse workers and supervisors, provide feedback, and set performance objectives to ensure timely and cost-effective operations

Monitors and controls departmental expenses including overtime to meet or exceed financial plan

Takes proactive role in establishing and carrying out shrinkage control disciplines and programs and accepts high level of responsibility for DC's shrinkage performance

Ensures department-level compliance with key company standards of safety, facility maintenance, and postings/notifications

Use discretion and independent judgment while maintaining the integrity of our vision in making all business decisions

Coaches, trains, and develops management team providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance-based feedback

Conducts start-up meetings with supervisors to discuss daily results, staffing needs, scheduling, housekeeping and work assignments

Initiates and partners with Human Resources regarding corrective action up to and including terminations

Uses Warehouse Management Systems (WMS) to manage inventory and lead teams to drive operational excellence and cost savings