RESULTS GLOBAL · 4 weeks ago
Social Media Channel Manager & Content Creator (Contract Role)
New York City, NY
Full-time, Contract
Onsite
Mid, Senior Level
3+ years expRESULTS GLOBAL is seeking a highly skilled Social Media Channel Manager & Content Creator for a new Broadway-bound production. The role involves leading social strategy, content development, and community engagement to enhance the show's digital presence.
Digital MarketingEvent ManagementMarketingSocial Media
Responsibilities
Develop and execute a platform-specific social strategy across TikTok, Instagram, Facebook, YouTube Shorts and emerging platforms
Plan and schedule content calendars reflecting key milestones, rehearsals, creative development, announcements and cast moments
Identify opportunities to capitalize on trends while remaining aligned with brand voice and creative direction
Capture in-person content at NYC-based rehearsals, creative sessions, cast events, behind-the-scenes moments, press opportunities and other activations
Create polished social-first content: short-form video, Reels/TikToks, storytelling sequences, graphics, captions and micro-edits
Maintain consistency in tone, visual identity, and voice aligned with a spirit of optimism, fun, professionalism and authenticity
Publish content daily (or as dictated by the content plan)
Monitor community engagement, respond to fans and escalate high-value or sensitive comments appropriately
Maintain platform hygiene, brand safety and consistency
Work closely with producers, PR, creative directors, cast management and the Results Global team to ensure timely coordination
Interface with partners for major announcements, exclusives and media drops
Support the marketing team with creative ideas to amplify the musical’s narrative and generate momentum
Track KPIs and fan growth across platforms
Provide weekly or bi-weekly performance insights and optimization recommendations
Use learnings to continually refine the content approach
Qualification
Required
3–5+ years managing social media for Broadway productions, major theatrical organizations, notable arts institutions, or entertainment brands
Hands-on experience capturing real-time content in rehearsal rooms, backstage environments and live performance settings
Strong mobile editing skills (CapCut, Adobe Express, or similar)
Proven ability to grow audiences and create high-performing short-form content
Deep familiarity with Broadway social trends, fan culture and digital behavior
Exceptional communication skills and the confidence to interact with cast, creatives and production teams
A proactive self-starter with strong follow-through - someone with a can-do attitude, who takes ownership and brings solutions
Ability to maintain discretion and uphold confidentiality around unreleased creative elements
Must be NYC-based with the ability to attend in-person events
Company
RESULTS GLOBAL
Results Global is a marketing agency that offers digital marketing, program, and brand management services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase