Gravity Haus · 1 month ago
Group Sales Manager
Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. In this role, you will lead all hotel and event group sales efforts, focusing on creating memorable experiences and driving revenue through strong client relationships.
Hospitality
Responsibilities
Proactively prospect and convert group room blocks for corporate, leisure, social, and association markets
Conduct site tours, virtual tours, and presentations showcasing guest rooms, amenities, and property experiences
Manage room block reservations from contracting through post-stay reconciliation, ensuring accuracy and guest satisfaction
Collaborate closely with the front office and housekeeping leadership teams to ensure seamless group arrivals
Sell, plan, and service all F&B events including meetings, receptions, weddings, and member activations
Create detailed BEOs and work cross-departmentally with culinary and service teams to ensure flawless execution
Guide clients through menu selection, event flow, setup options, décor partnerships, and upsell opportunities
Monitor event profitability, ensuring F&B minimums and upsell targets are met or exceeded
Lead pre-con meetings and post-event wrap-ups to ensure high client satisfaction and continuous improvements
Partner with the GM and F&B Director to forecast F&B event revenue and refine event offerings
Ensure all event spaces are maintained to brand standards and prepared for client viewings
Oversee event day-of support, greeting clients, troubleshooting, and ensuring memorable experiences
Maintain pipeline, track and report key metrics including conversion rate, pace, projected revenue, and event profitability
Identify opportunities to package rooms + experiences + F&B for unique Gravity Haus group offerings
Participate in revenue management meetings and provide insight on group pace and demand
Own and update all sales opportunities in the Gravity Haus CRM
Uphold brand standards and ensure every group receives exemplary service
Jump into a variety of roles as needed to ensure successful execution of events and guest satisfaction
Manage and own billing for accuracy, timeliness and reconciliation
Serve as a role model for exceptional hospitality, professionalism, and work ethic
Qualification
Required
5+ years of hotel group sales experience with a strong track record of driving revenue and cultivating repeat business
Tech-savvy and organized, with proficiency in Google Workspace, Microsoft Office, and Adobe tools
Experience with HubSpot (or similar CRM) and a genuine appreciation for clean, complete CRM data that supports accurate forecasting and strong client relationships
Bachelor's degree or equivalent professional experience in sales, hospitality, business, or a related field
Preferred
Being based in Colorado is preferred
A passion for the outdoor, culinary, recreation, or wellness space
Familiarity with resort destinations, seasonality trends, and mountain communities
Benefits
Health insurance
A 401(k) with company match
An All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more
Company
Gravity Haus
Gravity Haus designs one-of-a-kind encounters that bind individuals to one another and the natural world.
Funding
Current Stage
Late StageTotal Funding
unknown2024-04-24Series A
Recent News
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