Evergreen Real Estate Group · 1 month ago
Recertification Specialist
Milwaukee, WI, USA
Full-time
Onsite
Entry, Mid Level
$19/hr - $23.50/hr
2+ years expEvergreen Real Estate Group is focused on affordable housing compliance, and they are seeking a Recertification Specialist to manage resident certifications and ensure compliance with various housing programs. The role involves maintaining accurate resident files, supporting audits, and assisting with general property operations as needed.
Real Estate
Responsibilities
Manage all resident certifications and recertifications from initiation through completion, including timely resident notifications (120/90/60 days)
Meet with residents to complete the Resident Questionnaire and all required third-party verification forms
Send verification requests to third parties and ensure follow-up as needed
Accurately enter certification data into OneSite. Collect resident signatures for all required forms within compliance deadlines
Ensure full compliance with HUD, LIHTC, IHDA, and other applicable program requirements
Maintain certification of files in compliance with Evergreen’s standard file format and retention policy
Support and participate in external audits, MORs (Management and Occupancy Reviews), and internal file reviews
Perform file audits, move-in certifications, and move-out paperwork, including security deposit disposition documentation
Prepare and maintain reports related to certification status, waiting list management, rents, and deposits
Access and maintain EIV/TRACS records in accordance with agency protocols
Ensure timely and accurate data entry to support subsidy requests and reporting
Organize and file all documents promptly and securely
Foster and maintain positive, professional relationships with residents through respectful and clear communication
Respond promptly to resident questions, concerns, and certification-related issues
Represent Evergreen and the property positively by projecting a friendly and service-focused demeanor
Work collaboratively with site staff to support a cooperative and efficient office environment
Assist with general administrative tasks and office management duties as assigned
Support leasing, compliance, and resident retention activities when needed
Report resident or file-related concerns to the Property Manager
Provide backup coverage for Property Manager duties as assigned
Qualification
Required
High school diploma or GED
Minimum of 2 years of experience in affordable housing with recertification responsibilities
Illinois Real Estate Leasing Agent License (must be obtained within 120 days of hire if not already held)
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
Ability to utilize basic math skills and interpret numerical data accurately
In-depth knowledge of HUD 4350.3 Handbook and willingness to attend ongoing training to maintain current understanding
Familiarity with Resident Selection Plans and Affirmative Fair Housing Marketing Plans
Strong attention to detail and organizational skills
Ability to follow compliance procedures and meet deadlines
Works well independently and as part of a team
Adaptable to changes in work processes and able to take direction
Professional demeanor and commitment to resident service
Work is performed in a professional office setting within residential property environments
Regularly required to sit, use hands for computer tasks, and engage in resident and staff interactions
Frequently required to reach, bend, kneel, or organize physical files
Occasionally required to stand, walk property grounds, or access storage/mechanical areas
Must be able to lift and/or move up to 25 pounds regularly and up to 50 pounds occasionally
Preferred
Associate's or Bachelor's degree
3+ years of experience in affordable housing with recertification responsibilities
Experience working with HUD, LIHTC, and other affordable housing programs
Certifications such as ARM (Accredited Residential Manager) or CAM (Certified Apartment Manager)
Experience with RealPage OneSite or similar property management/compliance software
Familiarity with basic regulatory platforms (e.g., TRACS, EIV)
Company
Evergreen Real Estate Group
Evergreen Real Estate Group is a real estate company that develops home communities for people of all income levels and life stages.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Rappin
CEO
April Pitre
Human Resources Business Partner
Recent News
2025-09-25
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