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Southeastern Grocers · 2 months ago

Grocery Manager

US-FL-NAPLES

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

Southeastern Grocers is a retail company that emphasizes a culture of belonging and inclusion. The Grocery Manager is responsible for assisting in the management of daily operations in the grocery department, supervising the grocery team, and ensuring customer satisfaction through quality service and product availability.

GroceryNon Profit

Responsibilities

Assists in creating an environment that enables customers to feel welcome, important, and appreciated to help build and retain customer confidence and loyalty

Ensures the department is merchandised per plan

Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality, and value

Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning

Offers customers assistance in finding or suggesting products

Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information

Assists in establishing goals for merchandising, sales and profits and empowers the team to meet or exceed the goals by managing schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours

Adheres to all local, state, and federal laws, and company guidelines

Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.)

Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory

Reviews/inspects products for quality and freshness and takes appropriate action with those items

Assists in the planning and organizing of the inventory process

Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained

Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA)

Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access

Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management

Notifies management of customer or employee accidents

Reports all safety risk, or issues, and illegal activity, including robbery, theft, or fraud

Ensures adherence to wage and hour policies and regulations

Cultivates a culture of safety within the store

Ensures self and all associates are working safely and have received necessary safety training

Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required

Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department

Qualification

Food Safety CertificationCustomer Service SkillsSupervisory ExperienceComputer Applications ProficiencyBasic Math KnowledgeStress ManagementEnglish ProficiencySpanish ProficiencyInterpersonal SkillsMotivational SkillsCommunication Skills