Apply on Employer Site

Files.com · 3 weeks ago

Instructional Design Lead

Austin, TX

Full-time

Onsite

Mid, Senior Level

$95K/yr - $175K/yr

Files.com is a profitable, founder-led SaaS company that specializes in secure file transfer and automation. They are seeking an Instructional Design Lead to transform existing reference material into structured training and assessments, focusing on clarity and measurable outcomes.

Enterprise SoftwareFile SharingSaaS

Comp. & Benefits

Responsibilities

Turn reference into learning: Convert existing written material into structured courses, modules, and lessons built for retention and real-world application

Design learning paths: Create role-based curricula for onboarding, enablement, and ongoing development—with clear progression and prerequisites

Build assessments that prove competence: Write quizzes, scenarios, and practical evaluations that measure job readiness (not just recall)

Chunk and sequence effectively: Break complex concepts into digestible steps with reinforcement, repetition, and checkpoints

Run an AI-assisted production pipeline: Use AI tools to accelerate drafting, question generation, and formatting—while applying rigorous human review for accuracy and tone

Create consistency at scale: Establish templates, rubrics, and review processes so courses are cohesive, “Files.com-grade,” and repeatable across teams

Improve over time: Use feedback and performance signals to iterate on course clarity, structure, and assessment reliability

Qualification

Instructional DesignCurriculum DevelopmentAssessment CreationAI Tools ProficiencyAdult Learning PrinciplesQuality ControlOrganizational SkillsFeedback Utilization