Hallmark Youthcare ยท 1 month ago
Front Desk Receptionist (Part Time)
Hallmark Youthcare is a leading Residential Treatment Center in the Greater Richmond area, dedicated to treating adolescents with emotional and behavioral issues. They are seeking a Part-Time Receptionist to act as the first contact for visitors, maintain the lobby area, and manage incoming calls while ensuring confidentiality and adherence to facility procedures.
Health CareSocial AssistanceWellness
Responsibilities
Page staff and clinicians as deemed appropriate and/or as requested
Overhead page (using intercom system) in the event of emergency/codes notices
Connect all resident calls to appropriate resident phone after verifying caller on approved list
Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list
Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc
Maintains meal ticket box for sale of meal tickets
Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input
Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees
Maintains confidentiality of all Facility and resident information at all times as observed by peers and management
Qualification
Required
High School diploma or GED certification required OR one year certificate from college or technical school
Previous experience in a receptionist, clerical, or similar role
Must have ability to follow oral and written instructions
Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations
Microsoft Office Applications/Software
Ability to pass a background check and drug screening
Company
Hallmark Youthcare
Hallmark Youthcare offers adolescents overcome emotional behaviour issues and psychiatric residential treatment facility services.