Ryder System, Inc. ยท 4 weeks ago
Manager Technical Services & Operations
Coral Gables, FL
Full-time
Onsite
Mid, Senior Level
$130K/yr - $140K/yr
5+ years expRyder System, Inc. is a leader in logistics and transportation services. They are seeking a Manager of Technical Services and Operations to provide leadership in defining, selecting, implementing, and supporting technologies for scalable computing environments, while ensuring operational excellence and collaboration across IT.
Fleet ManagementLogisticsSupply Chain ManagementTransportation
Responsibilities
Develop and execute strategy to improve the design, implementation, support, and reporting of processes and technologies under the Infrastructure & Operations discipline
Ensure successful delivery of 24x7x365 IT services , including service management (incident, problem, change, request), monitoring, backups, patching, capacity planning, optimization, asset management, and reporting
Lead technical operations for on-premises infrastructure , including VMware virtualization platforms, AVS (Azure VMware Solution), enterprise storage systems (SAN/NAS), and backup/recovery solutions
Oversee hybrid cloud integration and migration initiatives , ensuring seamless connectivity between on-prem environments and public cloud platforms while maintaining security and compliance
Manage lifecycle of infrastructure assets , including hardware refresh, virtualization clusters, storage arrays, and backup appliances
Implement disaster recovery and business continuity strategies , ensuring RPO/RTO objectives are met across all critical systems
Drive performance optimization and capacity planning for compute, storage, and network resources to support enterprise workloads
Provide technical governance and standards for architecture, configuration, and operational practices across VMware, AVS, storage, and backup environments
Collaborate with architects, SMEs, and PMs to support business projects requiring Infrastructure & Operations services, ensuring alignment with Ryder SDLC processes
Maintain financial discipline and budget management , including billable/non-billable hours, licensing, asset lifecycle, maintenance contracts, and overall cost optimization
Lead vendor management and contract negotiations for infrastructure technologies, including VMware, storage, backup, and cloud services
Coach and counsel employees on performance , set expectations, manage outcomes of personal development, objectives, and goals, recommend pay actions, and oversee other HR activities
Makes Information Security a foundational control for all technology and process definitions
Works with the PMO to continually improve the SDLC process as it relates to IT Operations
Manages projects crossing multiple IT teams and impacting various business units
Develops partnerships with peers across IT and the business to learn their about their roles, their feedback and how to improve Ryder
Implements project execution methodologies with team
Maintains currency in new ITSM developments and technology
Provides Audit and oversight for IT Operations functions
Performs other duties as assigned
Qualification
Required
Bachelor's degree required Bachelor's Degree or equivalent - Information system computer science or similar degree
Five (5) years or more A minimum of 5 years experience in Information Technology required
Three (3) years or more Experience in providing IT Operations support. required
Experience of IT Operations technologies and processes including endpoint, network, server, SAN, monitoring, backup, patching, DR, ITSM. advanced required
Background in IT Security, specifically IT Risk, Vulnerability Management, and system best practices. advanced required
Proven experience in a technical support group and working with technical Project Management. advanced required
Understanding and experience with the delivery of IT Operations services. advanced required
Benefits
Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder System, Inc.
We perfect the supply chains people depend on.
10001+ employees
H1B Sponsorship
Ryder System, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (45)
2023 (39)
2022 (54)
2021 (54)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Robert Sanchez
Chief Executive Officer
John Diez
President and Chief Operating Officer
Recent News
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2026-01-06
2026-01-06
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2025-12-19
Company data provided by crunchbase