Teva Pharmaceuticals · 6 days ago
IT Business Process Analyst - West Chester, PA (Hybrid)
West Chester, PA
Full-time
Hybrid
Mid, Senior Level
3+ years expTeva Pharmaceuticals is a leading manufacturer of generic medicines committed to making good health more affordable and accessible. They are seeking an IT Business Process Analyst to support the local R&D laboratory computerised systems, focusing on the implementation, management, and troubleshooting of laboratory IT systems.
BiopharmaHealth CareMedicalPharmaceutical
Responsibilities
Support implementation of new solutions, testing, management, troubleshooting, and administration of new and existing systems within the pharmaceutical laboratory research and development organization
Support delivery of IT services and coordination with local, regional and global resources on the status of projects, service and support efforts
Collaborate with laboratory business, staff, IT colleagues, vendors, and other stakeholders to support existing processes and technologies. Identify customer requirements; assess impacts to the delivery of applications and other IT functions
Involved in implementation of new releases, upgrades and changes in accordance with Computer Systems Validation (CSV) standards
Perform day-to-day system administration, maintenance & operational tasks for the Lab systems and ensures appropriate service levels are developed and monitored
Perform PC/System specification configuration according to vendor requirements, works with IT Operations for PC lab build, user group assignment and management, data backup setup and control, test data backup and restore, IQ/OQ test execution and documentation
Liaise with IT operational support teams for the peripheral equipment, such as servers, desktops, printers and storage devices
Support with tasks and deliverables related to Software Development Life Cycle (SDLC) phases for laboratory computer systems. Ensures that system implementations are in keeping with the relevant FDA 21 CFR Part 11, GxP guidelines as well as internal policies and processes
Ensure compliance with Data Integrity requirements and remediation activities for Laboratory systems
To be the site expert on all laboratory computer systems – LIMS (Labware), LIMS (Watson LIMS), IDBS Polar, CDS (Empower), standard-alone computer driven instrumentation and other applications identified by laboratory management
Remotely support other Teva sites across multiple zones as needed
Backup & recovery management Commvault
Qualification
Required
Bachelor's degree - preferably in Computer Science, Information Systems Management, Computer Engineering, Electrical Engineering, Life Sciences or a related field
Minimum 3 years of experience working in a validation analyst or similar role, preferably within the pharmaceutical industry
Extensive experience in regulated biotech, pharmaceutical, medical device, cosmetics, or food companies
Experience in regulated environment (GLP, GCP or GMP)
Experience in 21 CFR Part 11, GAMP
Experience in SDLC (Agile or Waterfall)
Experience in providing face-to-face and remote business analyst support to laboratory system users in a highly regulated environment within the Pharmaceutical Industry
Successful experience working in a team environment and with a multi-disciplinary and global team
Knowledge and experience of cGMP and its implementation to laboratory instrumentation and laboratory processes
Experience in providing face-to-face and remote end user support to laboratory users and applications in a highly regulated environment within the Pharmaceutical Industry
Excellent verbal and written English communication skills
Knowledge of laboratory technical configurations
Knowledge of installation of system software and tools
Knowledge of workflows in the laboratory space
Excellent Organizational Skills - ability to manage time and multiple tasks
Strong problem-solving skills
Has developed proficiency in a range of IT processes or procedures through job-related training and considerable on-the-job experience in a laboratory environment
Preferred
Minimum 6 years of experience working as a validation analyst is preferred
May have specialized external certification
Benefits
Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Company
Teva Pharmaceuticals
Teva Pharmaceuticals is a pharmaceutical company that develops generic and innovative medicines.
10001+ employees
H1B Sponsorship
Teva Pharmaceuticals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (23)
2022 (48)
2021 (31)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$5.51BKey Investors
Royalty PharmaBerkshire Hathaway
2026-01-11Post Ipo Equity· $500M
2025-05-20Post Ipo Debt· $2.3B
2023-11-13Post Ipo Equity· $100M
Leadership Team
Dipankar Bhattacharjee
President & CEO: Generics Europe
Richard Francis
President and Chief Executive Officer
Recent News
2026-01-14
2026-01-14
2026-01-13
Company data provided by crunchbase