WVU Medicine · 1 month ago
Enterprise Manager Scheduling and Financial Preservice
Core, WV
Full-time
Onsite
Senior Level
5+ years expWVU Medicine is a healthcare provider that is looking for an Enterprise Manager for Scheduling and Financial Preservice. The role involves managing daily operations related to enterprise scheduling and financial pre-services, ensuring seamless patient access, and directing departmental goals in alignment with organizational strategies.
Health CareHospitalMedical
Responsibilities
Manage centralized scheduling for outpatient, inpatient, and ancillary services across all facilities
Coordinate with clinical departments to optimize provider availability and appointment slots. Maximize schedule utilization
Ensure accurate documentation of appointment types, locations, and required preparations
Partner with IT to optimize scheduling templates to allow for patient self-scheduling
Evaluate and implement new technologies for scheduling
Manage preregistration processes including insurance eligibility and benefit collection, calculation and communication of patient financial responsibility via estimates, and coordinating financial processes for payment plans and charity care screenings
Monitor KPIs including scheduling lead time, scheduling utilization, preregistration completion, insurance accuracy, estimate accuracy, and patient financial conversations
Sets solid analytical goals and directs team to achieve those goals using specific, targeted, data driven tactics
Manages department personnel to ensure qualified work force. Ensure regular communication with team to ensure that employee needs are met and that the productivity and engagement of staff is maintained
Works within budgeted expenses and participate in development and management of departmental budget
Organizes and executes daily tasks in appropriate priority to achieve optimal productivity and efficiency, adjusting daily schedule as required to perform urgent assignments or special projects as assigned
Qualification
Required
Bachelor's degree in healthcare administration or related field and five (5) years' experience in multi-site scheduling, ambulatory operations management across diverse locations, or high-volume contact center environments
High School Diploma and ten (10) years' experience in multi-site scheduling, ambulatory operations management across diverse locations, or high-volume contact center environments
Five (5) years of experience in healthcare scheduling
Preference for Epic certification
Experience in registration, insurance verification, and estimate delivery
Preferred
Masters degree in healthcare administration, health informatics, or related
Certified Revenue Cycle Representative (CRCR) through HFMA
Seven or more years experience in multi-site scheduling, ambulatory operations management across diverse locations, or high-volume contact center environments
Company
WVU Medicine
West Virginia University Health System is a non-profit organization that offers a full range of healthcare services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Albert L. Wright, Jr.
President and CEO
Zach Kerns
VP of Finance / CFO East Region
Recent News
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