Apply on Employer Site

Champion Windows & Home Exteriors · 3 weeks ago

Virtual Measure Technician

Overland Park, KS

Full-time

Onsite

Mid, Senior Level

5+ years exp

Champion Windows & Home Exteriors is seeking a Virtual Measure Technician to accurately measure customer’s windows and entry doors using virtual measuring software. The role involves collaborating with Sales and Operations to ensure measurements meet benchmarks and preparing installation orders for production.

ConstructionConsultingHome ImprovementHome RenovationInterior Design

Responsibilities

Accurately par sales contracts using the appropriate measure forms

Measure products using the virtual app to validate contract accuracy

Measure products using the virtual measuring software to validate contract accuracy

Enter all new installation orders into the Champion ordering system, verifying all information from both the contract and app measurement before submitting to the factory for production

Enter all new installation orders into the Champion ordering system, verifying all information from both the contract and virtual measurements before submitting to the factory for production

Upload all documents to the electronic storage files in a timely and organized manner

Organize and maintain customer records for easy access and accuracy

Enter customer, job-related, and order information into all necessary databases

Ensure company benchmarks for scanning and measurement are being met

Ensure company benchmarks across Sales and Operations for virtually measuring and usage are being met

Collaborate directly with Sales, Operations, and Divisions to review scan and measurement outcomes

Collaborate daily and directly with Sales Managers, Factory Reps, Operations Managers, Installation Managers and Divisions to review scans and measurement outcomes

Report to Sales, Operations, and Divisions to confirm all required scans have been uploaded; identify issues and determine whether a field measure is necessary

Support and/or train end users on scanning and measurement procedures as needed

Support and/or train Factory Reps, Sales Managers, and other Measure Technicians on scanning and measurement procedures as needed

Proactively reach out to Sales, Operations, and Divisions to troubleshoot scanning issues and align on measurement practices

Update CRM with necessary notes and details to ensure visibility on jobs that may require a field measure

Other duties as assigned

Qualification

Virtual measuring softwareCustomer service experienceMath skillsMaterial ordering experienceCRM experienceComputer skillsConstruction trade knowledgeAttention to detailCommunication skills

Required

Math skills including using a tape measure and angles

5 year's customer service experience

Computer skills required

3 year's material ordering experience

Attention to detail

Excellent written and oral communication skills including phone skills

Preferred

High School diploma or GED preferred, construction trade school a plus

Experience in the window / home improvement / carpentry industry a plus

CRM experience a plus

Benefits

Health, dental and disability insurance

Flexible spending account

401K

Paid vacation

Holidays

Medical/dental/vision/disability coverage

Flex spending account

Company

Champion Windows & Home Exteriors

Glassdoor2.5

With over six decades of experience and expertise, Champion Windows and Home Exteriors, a Great Day Improvements brand, is one of the nation’s leading home improvement companies.

Founded in 1953

Cincinnati, Ohio, USA

1001-5000 employees