Axiom · 1 month ago
Desktop Support Engineer (Freelancer) Saint Albans City – Vermont
Saint Albans, VT
Part-time
Onsite
Mid Level
3+ years expAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. They are seeking an experienced IT Desktop Support Engineer to provide onsite technical support for hardware, software, and networking environments.
ComplianceConsultingLaw EnforcementLegalProfessional Services
Responsibilities
Provide day-to-day onsite IT support for desktops, laptops, and printers
Perform hardware repairs and replacements for laptops, desktops, and printers
Troubleshoot and resolve LAN and WAN connectivity issues across various network devices
Manage user accounts, permissions, and group policies in Active Directory
Handle incident management and service requests through ServiceNow or similar ticketing systems
Install, configure, and maintain operating systems, applications, and peripherals
Coordinate with remote support teams and vendors for escalations
Maintain asset inventory and ensure timely documentation of all service activities
Deliver excellent customer service and communicate effectively with end users
Qualification
Required
Minimum 3 years of hands-on experience in IT desktop or technical support
Strong knowledge of hardware repair, network troubleshooting, Active Directory, and ServiceNow
Proficient in both Windows and macOS environments
Strong problem-solving and multitasking abilities
Excellent communication and interpersonal skills
Ability to work independently with minimal supervision
Company
Axiom
Axiom is where high-caliber legal talent meets full-service law firm work.
1001-5000 employees
H1B Sponsorship
Axiom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$28MKey Investors
Permira
2019-09-06Corporate Round
2013-02-06Series Unknown· $28M
Leadership Team
David McVeigh
Chief Executive Officer
CJ Saretto
Chief Technology Officer
Recent News
2025-08-26
Company data provided by crunchbase