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HD Supply · 3 weeks ago

HR Services Representative (Hourly Role) Atlanta, GA

Atlanta, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

HD Supply is seeking a service-minded professional to manage HR shared services activities, including responding to inquiries and processing system transactions. The role supports compliance operations and assists with HR contract management and relocation requests.

ConstructionHardwareHome ImprovementIndustrial

Responsibilities

Serves as a primary point of contact for HR inquiries and manager self-service transactions

Processes and resolves associate questions submitted through the service center platform. Uses general knowledge, policy manuals, and other support resources to answer basic to moderately complex HR inquiries

Maintains a close working relationship with functional business partners to resolve escalated issues

Assists with compliance operations processes, including providing severance and I-9 support

Manages the relocation vendor relationship and associate relocation process

Oversees HR contract management processes, including invoice management and request for proposal support

Ensures service center operations, technologies, and transaction processes work in accordance with established service level agreements

Enters associate transactions in the human capital management system

Qualification

Customer service experienceServiceNowWorkdayEffective communicationAttention to detail

Required

Proven customer service experience with strong attention to detail supporting employees and resolving questions

Effective written and verbal communication and customer service skills

Typically requires BS/BA in a related discipline

Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field

Certification is required in some areas

Preferred

Experience with ServiceNow and/or Workday a plus

Company

HD Supply

Glassdoor3.6

HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.

Founded in 2007

Atlanta, Georgia, USA

10001+ employees