Grover Gaming · 3 months ago
Relationship Manager, Evansville, IN
Evansville, IN
Full-time
Onsite
Mid Level
3+ years expGrover Gaming, now part of Light & Wonder, is a leading force in the charitable gaming industry. They are seeking a highly motivated Relationship Manager to serve as the primary point of contact for charitable gaming partners, ensuring their long-term satisfaction and success through strong relationship management and top-tier service.
GamingVideo Games
Responsibilities
Serve as the main contact for assigned accounts, fostering long-term relationships through regular communication, onsite visits, and responsive service
Proactively identify and address client concerns, ensuring partner satisfaction and loyalty
Maintain a thorough understanding of our games, systems, and promotions to help customers maximize their revenue and player engagement
Act quickly and effectively to resolve customer issues or concerns, coordinating with internal departments as needed
Provide guidance and education to partners on products, system updates, and operational best practices
Work a non-traditional schedule when necessary, including some nights and weekends, to support partner events or urgent service needs
Stay informed about industry trends, competitor activity, and partner challenges to help maintain our position as the industry leader
Qualification
Required
3+ years in account management, customer success, or relationship-focused roles (gaming or technology industry a plus)
Exceptional interpersonal, communication, and conflict-resolution skills
Strong organizational and time-management abilities
Adaptability and flexibility to meet the demands of a dynamic industry
Passion for helping customers succeed
Willingness to travel regionally and work outside standard business hours when needed
Preferred
Bachelor's Degree
Benefits
Company vehicle
Gas card
Credit card
Phone
Competitive salary and benefits
Opportunities for advancement and growth
Company
Grover Gaming
Grover Gaming is a privately-owned company born from a commitment to quality and a desire to create visually stimulating and entertaining
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Brown
Chief Operating Officer
Recent News
Business Wire
2025-11-06
Google Patent
2025-04-03
Company data provided by crunchbase