Surface Experts · 1 month ago
Office Administrator
United States
Full-time
Remote
Mid LevelSurface Experts is the leading company in the hard surface repairs industry, seeking a qualified Office Administration Manager to help grow their business. This remote position requires attention to detail and ownership of day-to-day responsibilities, including managing business operations and customer relations.
Building MaterialCommercialConstructionHome ImprovementResidential
Responsibilities
Work closely with the sales division, field technicians and support center
Manage calendar and schedule last-minute stops for field technicians
Manage business operations including invoicing, price adjustments, accounts receivable, expenses and compliance
Schedule repairs and service appointments with team members and clients
Answer phones and take detailed notes
Handle all files (electronic and paper)
Send estimates and update accounts for the sales team
Track Add-Ons
Ensure Repair Photos are uploaded to our software program
Join and actively participate in regularly scheduled meetings
Engage with customers and Surface Expects support center to manage expectations for delivery and follow-up
Maintain Customer Database
Develop and maintain reports and tools
Maintain Company auto fleet for maintenance, repairs, insurance and more
Places a high importance on customer relations and service
Willing to consistently update job knowledge by participating in educational opportunities, publications, and maintaining personal networks
Qualification
Required
Excellent verbal and written communication
Computer and software savvy included Microsoft Office
Strong interpersonal skills working with clients and staff
Organizational skills and the ability to multi-task
Calm, professional demeanor with a can-do attitude
Attention to detail and pride of ownership
Previous experience required
High School Diploma or equivalent
Preferred
An associate degree in business preferred
Certified Notary Public is a plus
Benefits
Bonus based on performance
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Company
Surface Experts
Surface Experts is providing small surface repairs for most commercial and residential surfaces.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Eddie Curry
Surface Experts Area Representative
Company data provided by crunchbase