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Repario · 4 days ago

Sr System Administrator

United States

Full-time

Remote

Senior Level

5+ years exp

Repario is an international, end-to-end eDiscovery service provider founded in 2023. They are seeking a highly skilled Sr System Administrator to provide support, routine maintenance, and optimization for core services, servers, and virtual machines. The role involves problem-solving, script execution, and the creation of comprehensive documentation in a dynamic technology environment.

Consumer ReviewsIaaSProfessional Services

Responsibilities

Provide support for on-prem and public cloud compute infrastructure, virtual servers, and other IT systems. Address technical issues for systems and services as assigned

Provisioning virtual servers in both on-prem and public cloud infrastructure and fulfilling other service requests as needed. Configuration of deployed server hardware as designed by the infrastructure team

Enhance the security, reliability, and performance of systems through regular updates, vulnerability remediation, and ensuring system uptime. Perform upgrades and other OS maintenance tasks during scheduled maintenance windows following a change management process. Research product enhancements and identify service improvement opportunities. Follow existing change management process

Maintain and test system backups and perform restores as required

Create and modify user accounts across various systems per established procedures and security policies. Assign access based upon least privileged access policies and existing procedures

Installation of software on servers or virtual desktop environments as required following standard processes and procedures

Assist with maintaining asset inventories for both physical assets and software assets. Assist in managing and optimizing software licenses and license usage

Assist in project planning and execution of any assigned tasks

Responding to ticket escalations, working tickets through resolution, regularly updating tickets with status, following ticket hand-off procedures, and escalating tickets to senior team members when required

Monitor networks and systems using monitoring and system management platforms and respond to any generated alerts following established procedures. Identify improvements or needed modifications in monitoring and alerting

Execute PowerShell or bash scripts as required for system management or report generation with on-prem and cloud infrastructure. Modify scripts as needed for task execution and participate in peer reviews

Create and maintain comprehensive documentation such as FAQs, Knowledge Base articles, troubleshooting guides, and SOPs

Adapt to various assigned duties in evolving technology scenarios

Respond to critical alerts during the working day, and after hours per published on-call rotation schedule

Qualification

Windows operating systemActive DirectoryLinuxAWSPowerShell scriptingMicrosoft Hyper-VNetworking configurationsITIL processesProblem-solving skillsCollaboration skillsAttention to detail

Required

Certifications: CompTia, Microsoft, AWS certification or equivalent experience

Education: Bachelor's degree in IT, or equivalent experience in a related field

Experience: Minimum of 5 years in IT

Working knowledge of server and desktop virtualization, Microsoft Hyper-V, and public cloud environments such as AWS

Working knowledge of major server operating systems including Windows Server editions and Linux distributions

Working knowledge of Active Directory and Group Policies

Working knowledge of PowerShell scripting and/or bash scripting

Working knowledge of networking configurations, firewall policies and rules

Practical understanding of information technology concepts, protocols, industry best practices and ITIL processes

Practical understanding of change management and incident management processes

Excellent problem-solving skills with a keen attention to detail

Ability to work under minimal supervision and under your own initiative

Ability to collaborate with other teams across multiple time zones and geographies

Occasionally working evenings or weekends as required for scheduled or emergency maintenance

Preferred

Certifications: ITIL v3 or ITIL v4 Foundations certification. AWS Associate certification

System Troubleshooting: Proficiency with network and storage systems

Benefits

100% Telecommute positions

Medical Insurance

Shift & Holiday Allowances

Flexible Time Off (FTO)

Company

Repario

Repario is an agile legal services company that synchronizes human intellect and modern technologies to deliver integrated eDiscovery, IaaS, Managed Review and expert Forensic services that transform raw data into actionable intelligence.

Founded in 2023

Scottsdale, Arizona, USA

51-200 employees