CME Group · 1 day ago
Sr GCC Analyst - Weekend Coverage
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$79K/yr - $132K/yrCME Group is the world's leading derivatives marketplace, and they are seeking a Senior Global Command Center Analyst to ensure the seamless execution of their global trading ecosystem. The role focuses on delivering expert trading support and operational oversight, maintaining market integrity, and providing exceptional customer service.
FinanceFinancial ServicesMarketplaceStock Exchanges
Responsibilities
Champion front-line trading support for global clients on market-event inquiries and product specifications for our entire asset class portfolio
Analyze real-time market conditions and order flow, actively seeking out and mitigating unusual or inefficient behavior to maintain market integrity
Oversee critical daily settlement data, product activations, and expirations, ensuring meticulous operational control
Drive complex internal and external client investigations, translating intricate technical or market issues into clear, concise solutions for diverse audiences
Develop and execute ad-hoc data queries and sophisticated analysis, constructing data-driven solutions that directly inform and improve policies, processes, and core technologies
Engage directly with clients via phone and electronic channels, embodying a passion for immediate problem-solving and exceptional customer service
Collaborate across global teams, managing incident resolution end-to-end and proactively contributing to our knowledge base
Qualification
Required
Proven experience in a customer-facing support role within financial services, preferably in a trading or technical support function
Understanding of Futures and Options markets and trading concepts
Extensive experience utilizing leading industry charting and news platforms (e.g., Bloomberg, Refinitiv Eikon)
Demonstrated ability to analyze statistical trends from trading activity, including price movement, volume, and volatility
Exceptional written and verbal communication and problem-solving skills, with a track record of effective stakeholder management
A strong foundation in technical support, data analysis, or market analysis
Ability to thrive both as an independent contributor and as a collaborative team member in a global operational setting
Preferred
Experience with investigative and analytical tools is highly desirable
Benefits
Comprehensive health coverage
A retirement package that includes both a 401(k) and an active pension plan
Highly competitive education reimbursement provisions
Paid time off
A mental health benefit
Company
CME Group
CME Group is a diverse derivatives marketplace that manages risk and capture opportunities.
Founded in 1848
1001-5000 employees
H1B Sponsorship
CME Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (3)
2021 (2)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Google
2021-11-04Post Ipo Equity· $1B
2002-12-06IPO
Leadership Team
Lynne Fitzpatrick
President and Chief Financial Officer
Julie Holzrichter
Chief Operating Officer
Recent News
Business Insider
2026-01-06
2025-12-26
Morningstar.com
2025-12-24
Company data provided by crunchbase