ADP · 2 days ago
Fraud Investigator
San Dimas, CA
Full-time
Hybrid
Senior Level
$59K/yr - $120K/yr
5+ years expADP is a comprehensive global provider of cloud-based human capital management solutions, and they are seeking a Senior Fraud, Client Svc & Prod Supt Consultant for their Employee Financial Solutions organization. This role involves conducting complex fraud investigations, performing advanced data analysis, and providing consultative support to internal teams and external partners.
Bookkeeping and PayrollConsultingHuman ResourcesOutsourcingPaymentsSoftware
Responsibilities
Conduct in-depth investigations of complex fraud cases, using advanced analytical and investigative techniques
Utilize strong Excel skills for data analysis, reporting, and metrics to identify trends and support business decisions
Assist with developing, implementing, and optimizing fraud rules (including Feedzai) in collaboration with vendors and internal stakeholders
Provide second-tier support and subject matter expertise to internal teams and external partners
Develop and maintain reports, dashboards, and presentations to communicate findings and recommendations
Collaborate with vendors and internal stakeholders to optimize fraud prevention strategies and resolve issues
Identify process gaps and propose solutions to enhance fraud detection and mitigation
Support compliance initiatives, audits, and regulatory reporting as required
Communicate effectively with senior leaders to provide updates and recommendations
Mentor colleagues and share best practices in fraud investigation and analytics
Act as a resource for project-oriented assignments and cross-functional initiatives
Qualification
Required
5+ years of experience in fraud investigation, risk management, or compliance
Strong Excel skills and technical proficiency in data analysis and reporting
Demonstrated expertise in investigative techniques and problem-solving
Experience supporting internal and external stakeholders in a complex business environment
Experience with fraud monitoring, fraud detection and interpretation
Experience with fraud rules development, and optimization, including Feedzai or similar tools
Excellent written and verbal communication skills, including the ability to communicate with Senior Leadership and cross-functional partners
Ability to work independently and manage multiple priorities
Proven ability to lead projects and drive operational changes
Visionary mindset with the ability to anticipate issues, and implement system changes
Preferred
Advanced degree
Professional Certifications: Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS)
Experience with the following tools: Feedzai or similar, Threat Metrix, Visa, LexisNexis
Background in payroll, implementation, and/or contact center operations is a plus
Excellent communication skills
Fast learner
Ability to influence
Analytical
Benefits
Medical
Dental
Vision
Life Insurance
Matched Retirement Savings
Wellness Program
Short-and Long-Term Disability
Charitable Contribution Match
Holidays
Personal Days & Vacation
Paid Volunteer Time Off
And more
Company
ADP
ADP provides business outsourcing solutions that facilitate businesses in HR, payroll, and administration processes.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$17.1B2025-06-27Post Ipo Debt· $7.05B
2025-05-06Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Carlos Rodriguez
President & Chief Executive Officer
Maria Black
President and CEO
Recent News
Business Wire
2025-12-17
MarketScreener
2025-12-17
2025-12-16
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