Challenger Sports · 1 month ago
Front Desk Attendant at All American Indoor Sports
Challenger Sports is represented by All American Indoor Sports (AAIS), a premier indoor sports organization in Kansas City. They are seeking friendly and professional Front Desk Attendants to provide exceptional customer service, assist guests, and ensure a positive experience at their facilities.
Sports
Responsibilities
Provide professional, efficient, and courteous service to all guests and team members
Greet every guest with enthusiasm, warmth, and a positive attitude
Anticipate guest needs and offer assistance proactively
Handle check-ins, phone calls, inquiries, and basic guest issues or complaints
Maintain a clean, organized, and welcoming front desk area
Demonstrate strong multitasking abilities while managing guest satisfaction
Possess knowledge of AAIS programs, schedules, and facility amenities
Establish and maintain positive relationships with members, staff, and visitors
Respond appropriately and efficiently in emergency situations
Qualification
Required
High school diploma or equivalent required
Strong cash handling and credit card transaction experience
Ability to adapt to guest needs and handle special situations with ease
Must be available to work evenings, weekends, and holidays
CPR certification required (or must be obtained within 60 days of hire)
Must be authorized to work in the United States
Ability to sit, stand, walk, bend, stoop, push, and pull frequently
Able to lift and carry up to 35 lbs
Effective verbal and written communication skills required
Preferred
Minimum one year of customer service experience preferred