Surface Experts · 1 month ago
Franchise Business Coach
Spokane, WA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expSurface Experts is a rapidly growing franchise system focused on supporting franchise owners. The Franchise Business Coach will work directly with franchisees to improve performance and drive business results through coaching and accountability.
Building MaterialCommercialConstructionHome ImprovementResidential
Responsibilities
Coach franchise owners to improve financial performance, sales growth, and operational execution
Use KPIs and financials to assess performance, identify gaps, and drive action
Hold franchisees accountable to goals, commitments, and brand standards
Support owners across core business areas including sales, staffing, training, retention, and goal setting
Help franchisees consistently implement Surface Experts systems and processes
Ensure franchisee compliance with brand standards and address issues when needed
Identify trends across the system and share insights with senior leadership
Facilitate collaboration and sharing of best practices across franchisees
Problem-solve alongside owners and identify practical, scalable solutions
Qualification
Required
5+ years of experience in franchise operations, small business ownership, or multi-unit management
Direct experience working within a franchise system (corporate, field support, or franchisee side)
Strong business and financial acumen
Proven experience coaching, advising, or leading others to measurable results
Ability to evaluate performance, prioritize issues, and drive accountability
Strong relationship and communication skills, including the ability to have tough conversations when needed
Benefits
401(k) matching
Bonus based on performance
Paid time off
Wellness resources
Paid holidays, vacation, and health benefits
Company
Surface Experts
Surface Experts is providing small surface repairs for most commercial and residential surfaces.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Eddie Curry
Surface Experts Area Representative
Company data provided by crunchbase