Truce · 1 week ago
General Manager (Managing Partner)
Franklin, TN
Full-time
Onsite
Senior Level
5+ years expTruce is a new restaurant concept focused on real food and integrity, launching its flagship location in Franklin, TN. They are seeking an entrepreneurial Managing Partner to build, lead, and scale the restaurant, ensuring operational excellence and exceptional guest experience from day one.
Food & Beverages
Hiring Manager
Crystal Smith
Responsibilities
Deliver uncompromising food quality, safety, and speed across all day parts
Lead high-throughput drive-thru operations without sacrificing accuracy or product integrity
Optimize kitchen workflow for dine-in, takeout, digital, and drive-thru channels
Use data to eliminate bottlenecks, improve wait times, and elevate guest experience
Build and enforce scalable SOPs aligned with our clean-ingredient, no-seed-oil, scratch-kitchen standards
Maintain allergen, sanitation, and food-safety protocols that exceed regulatory expectations
Create a warm, premium guest experience rooted in legendary hospitality
Protect and champion our clean-ingredient promise: nothing artificial, no seed oils, GMO-free
Serve as the face of the flagship—telling our story and strengthening guest loyalty
Build community presence and drive local-store marketing, events, and partnerships
Hire, train, and develop Managers and Team Members from the ground up
Lead a hospitality-driven culture built on love, generosity, humility, excellence, and character
Develop future leaders through mentorship and continuous coaching
Ensure mastery in service execution, product knowledge, and scratch-kitchen operations
Own the full P&L—driving sales, managing labor/COGS, and protecting premium standards
Use metrics (throughput, ticket times, waste, productivity, menu mix) to improve performance
Refine scalable systems that will serve as the blueprint for future Truce locations
Partner with leadership to prepare the brand for multi-unit expansion
Qualification
Required
5+ years General Manager experience in a high-volume fast-casual or polished casual environment
Scratch kitchen experience required; nearly all Truce recipes are made in-house
Successful track record opening restaurants or significantly growing a concept
Experience managing multi-channel operations, especially drive-thru
Strong P&L management, forecasting, inventory control, and scheduling skills
Passion for clean, health-forward food and delivering legendary hospitality
Proven ability to build high-performing teams with strong cultural alignment
Entrepreneurial, competitive, and energizing leadership style
Valid driver's license, background check, ABC permit, and ServSafe certification
Ability to work evenings, weekends, and holidays as business requires
Company
Truce
Truce is built on the belief that real food, integrity, and purpose can ignite a movement. We’re creating a new kind of restaurant.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase