North Easton Savings Bank · 3 months ago
Lead Fraud Analyst
South Easton,MA,US
Full-time
Onsite
Senior Level
5+ years expNorth Easton Savings Bank is dedicated to providing excellent banking services, and they are seeking a Lead Fraud Analyst to enhance their fraud prevention efforts. This role involves managing fraud investigations, implementing detection strategies, and collaborating with various stakeholders to mitigate risks and protect customers.
BankingFinanceFinancial Services
Responsibilities
Analyze and evaluate transactional data, reports, and patterns to detect anomalies and potential fraud
Conduct root cause analysis of fraud incidents to identify vulnerabilities and implement preventative measures
Lead and manage the end-to-end investigation of suspected fraudulent activities, including internal, external, and cyber-related fraud cases
Collaborate with law enforcement agencies, regulatory bodies, and legal teams as needed
Maintain detailed and accurate case documentation to support investigations and compliance audits
Act as a liaison between the Bank and affected customers, fostering trust and confidence by delivering exceptional support, maintaining confidentiality, ensuring timely communication and resolution of fraud-related issues
Develop and implement fraud awareness initiatives to educate customers and staff
Support the AML/CFT Officer with Verafin system administration and analytical activities, as needed
Supervise and mentor other Fraud Analysts
Set performance goals, conduct evaluations, and promote a culture of accountability and excellence
Develop training programs and procedures to enhance team skills and knowledge of fraud detection and prevention techniques
Regularly review and update fraud detection systems, processes, and tools to ensure effectiveness
Provide data-driven insights and reports to senior management and board committees
Monitor emerging fraud trends and industry best practices to strengthen the bank’s fraud prevention strategies
Ensure adherence to regulatory requirements and bank policies related to fraud prevention and reporting
Partner with the compliance and risk management teams to align fraud prevention strategies with the bank’s overall risk framework
Qualification
Required
Bachelor's degree in finance, accounting, criminal justice, or a related field required
Minimum of 5 years' experience in fraud investigation, financial crime, or risk management, with at least 2 years in a supervisory/management role
Strong knowledge of banking operations, regulatory requirements and fraud detection technologies
Exceptional analytical and problem-solving skills with the ability to handle sensitive and complex cases
Excellent communication and interpersonal skills to engage with customers, staff, and external stakeholders
Proficiency in using fraud detection software, data analysis tools, and Microsoft Office Suite
Preferred
Advanced certifications such as CFE, CAMS, or CFCS preferred
Company
North Easton Savings Bank
North Easton Savings Bank offers banking, commercial & mortgage loans and other financial services.
Founded in 1864South Easton, Massachusetts, USA
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cate Adams
Chief Commercial Banking Officer
Recent News
Company data provided by crunchbase