Labcorp · 1 day ago
Lab Automation Support Engineer II - Invitae
Invitae, part of Labcorp, is looking for a Lab Automation Support Engineer to join its team in San Francisco, CA. This role provides first-tier troubleshooting support for hardware and software in a highly-automated diagnostic laboratory, ensuring smooth lab operations by responding to error alerts and assisting laboratory staff.
BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine
Responsibilities
Provide automation support to lab staff and production systems
Troubleshoot, repair, and maintain robotic liquid handling systems and other automation instrumentation
Interact with Laboratory Information Management System (LIMS)
Assess work requests from lab staff, create detailed tickets, and escalate to the proper teams as needed
Work collaboratively with clinical lab personnel and various functional groups to investigate process failures and find root cause
Identify issues that may adversely affect the quality of test results and report to appropriate representatives to ensure prompt resolution
Qualify lab equipment for production use
Maintain an inventory of equipment, tools and supplies
Assist with the implementation of new automated processes
Process documentation and record keeping associated with the above activities
Ensure that teammates and lab staff are always informed about the status of support efforts
Train new team members and ensure their competency. May coach and mentor junior or new team members, offering guidance to team members who are developing skills
Create and revise SOPs and training resources
Qualification
Required
Bachelor's degree in Biology, Chemistry, Engineering or relatable life science
2 year of relevant experience in a high complexity lab environment as an operator, lab technician, lab assistant, or lab equipment support role
Preferred
Experience working in a high sample volume FDA, ISO 13485/15189, GMP, GLP and/or CAP/CLIA certified laboratory strongly preferred
Experience operating or maintaining industry standard laboratory equipment hardware and software used in high throughput laboratories, including but not limited to custom integrated workcells, liquid handling (Hamilton STAR/STARlet, Agilent Bravo, Dynamic Devices Lynx), scheduling software (Overlord, GBG), and ancillary equipment (centrifuges, cold storage, etc.) strongly preferred
Field Service Engineering experience for relevant manufacturers i.e., Agilent, Hamilton, Dynamic Devices, Tecan, Illumina, Unchained Labs
Basic programming skills; ability to follow programming logic and understand pseudo-code
Familiarity with NGS technologies
Ability to work full-time schedule, with flexibility to support the lab on either an early or evening shift, that may take place on weekends
Benefits
Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Company
Labcorp
Labcorp specializes in providing physicians with laboratory tests.
H1B Sponsorship
Labcorp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.85B2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO
Leadership Team
Recent News
2026-01-07
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