Apply on Employer Site

Crowley · 1 day ago

Quality Manager – MCPP*

Jacksonville, FL

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Crowley is seeking a Quality Manager for the Marine Corps Prepositioning Program. This role involves planning, coordinating, and directing quality activities to maintain high standards of quality and compliance in maritime operations, while also leading a quality team and driving continuous improvement initiatives.

Business DevelopmentLogisticsMarketing

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop, implement, and maintain a comprehensive quality management system tailored for maritime operations

Lead the site-wide quality organization, including quality control, inspection, systems, and compliance teams

Set clear goals, adhere to KPIs, and development plans for the quality team; build a performance-based culture focused on accountability, responsiveness, and impact

Serve as the senior voice of quality at the Senior Staff Level, reporting directly to Deputy Program Manager with data-driven insights and risk-based recommendations

Operational Excellence & Defect Reduction

Drive execution of proactive quality assurance strategies that reduce defects, rework, warranty cost, and customer concerns based off Quality Management System

Champion a data-driven mindset using internal and external quality metrics (e.g., DPPM, FPY, COPQ) to identify priorities and implement sustainable corrective actions

Integrate quality into all facets of operations—Maintenance, Supply, Production, Material Handling, and Container—through daily tier reviews, process, and internal and external audits

Set containment strategies, and long-term corrective measures that eliminate recurrence of issues

Compliance & QMS Oversight

Maintain and improve compliance with ISO 9001 and customer-specific requirements, support audit readiness and documentation control

Ensure robust non-conformance handling, and effective execution of CARs and RMAs

Support QMS documentation, procedures, and continuous readiness for external audits and certifications

Lead kaizen and continuous improvement events focused on quality and process yield improvement

Deploy Lean and Six Sigma methodologies to eliminate waste and drive measurable business results

Qualification

Quality Management SystemISO 9001Six Sigma Black BeltQuality Engineering ToolsProject ManagementRegulatory ComplianceContinuous ImprovementLeadership SkillsProblem-Solving Skills

Required

Bachelor's degree in engineering, Quality, Manufacturing, or related technical field (Master's preferred)

Ability to obtain and maintain Secret Security Clearance

US Citizen and active US passport

10 years of progressive experience in the functional areas of Quality, Operations with Project Management, Equipment and Material Maintenance/Supply Management, Safety and Environment Management; 4+ years in a supervisory capacity

Demonstrated success in leading campus or multi-function quality teams with a track record of delivering measurable results

Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization