JPMorganChase · 1 day ago
Head of Commercial Card Client Management and Delivery – Payments – Managing Director
Plano, TX
Full-time
Onsite
Lead/Staff, Director/Executive
$300K/yr - $500K/yr
12+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Head of Client Management and Delivery for Commercial Card will lead a team focused on the growth strategy and customer experience for a diverse portfolio of corporate clients, emphasizing revenue generation and client satisfaction.
Asset ManagementBankingFinancial Services
Responsibilities
Lead and develop a high-performing team of client-facing relationship managers, supporting a broad portfolio of corporate clients and delivering significant global revenue
Incubate, drive, and foster growth and retention strategies across the client portfolio to achieve OKRs on spend and revenue
Coach and develop the team to retain and drive increased Commercial Card business by growing revenue and improving share, including identifying and expanding existing business relationships and developing strategic portfolio plans
Partner with executives across GCB, CB, and Business Banking to deepen understanding of clients’ broader payments needs and increase share by customizing and reinforcing our unique selling points
Cultivate a culture of learning and consultative relationship management
Adapt to the fast-changing payments landscape and keep current with supply and demand, payment trends, and economic and competitive indicators
Lead and contribute to client-facing conferences and executive sessions, enhancing client engagement and fostering industry connections
Host large scale internal L&D programming (i.e. Commercial Card Forum)
Qualification
Required
Proven experience managing large, complex relationships with strategic clients
12+ years general management and leadership experience in the payments industry
Strong financial acumen—understanding of P&L and working capital strategies
Track record of success managing and motivating geographically dispersed teams, leading large groups to execute with excellence while deepening client relationships
Experience maintaining and coaching high performing teams; proven ability to attract, retain, motivate, and develop employees
Comfortable with autonomous decision making and accountability in a highly matrixed environment
Exceptional leadership skills including vision, creativity, presence, and credibility that translate into a collaborative and flexible leadership style, with a strong service mentality
Ability to identify, obtain, and analyze critical business needs to challenge the status quo through innovative and deliberate thought leadership
Strong interpersonal and communication skills and the ability to build trust-based relationships and influence internal and external stakeholders
Strong strategic thinking and creative problem-solving skills, with the ability to translate strategy into tactical plans and effectively apply technical concepts
Proven track record of managing a robust risk and control environment
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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