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Vail Resorts · 1 month ago

Senior Director, Workforce Management

Broomfield, CO

Full-time

Hybrid

Director/Executive

$156K/yr - $199K/yr

Vail Resorts is committed to creating the Experience of a Lifetime for their employees and guests. The Senior Director of Workforce Management will lead the implementation and management of a large-scale workforce management program, fostering innovation and strategic initiatives across the organization.

LeisureTravel

Responsibilities

Program Oversight: Lead the WFM program with a strong governance framework, integrating innovative approaches and challenging the status quo to optimize workforce resources

System Implementation: Act as a forward-thinking liaison, anticipating needs and synthesizing multiple viewpoints to ensure successful system deployment and stakeholder alignment

Strategic Planning: Develop and execute a comprehensive, multi-year workforce management strategy, prioritizing the most impactful work and presenting new ideas through detailed analysis and contingency planning

Team Leadership & Development: Build and inspire a high-performing team, empowering others, holding them accountable, inspiring urgency, and unlocking their potential through authentic connections and ongoing development

Stakeholder Management: Connect authentically with stakeholders, listen to and draw out diverse perspectives, and build strong relationships across locations and functions to ensure mutual success

Change Management: Drive change by enrolling employees in a shared vision, clarifying goals, and fostering a culture of trust and inclusivity

Performance Monitoring & Reporting: Exhibit a passion for excellence, deliver measurable results, document workplans and communicate insights that inspire others to achieve great outcomes

Risk Management: Courageously take on risk, thoughtfully approach potential outcomes, and develop mitigation strategies to ensure minimal disruption

Continuous Improvement: Be curious about all facets of the business, proactively communicate innovation opportunities, and elevate workforce management practices through inclusive and equitable approaches

Budget Management: Manage program budgets with transparency, ensuring value delivery and alignment to executive-approved financial plans

Qualification

Workforce ManagementChange ManagementStrategic PlanningAgile MethodologiesLabor Laws KnowledgeProject ManagementStakeholder ManagementContinuous ImprovementBudget ManagementTeam Leadership

Required

Demonstrated ability to reimagine and lead change, challenge conventional wisdom, and innovate in workforce management

Proven track record of being out front—anticipating needs, synthesizing viewpoints, and prioritizing strategic work

Strong drive for results, decisiveness, and ability to empower and hold others accountable

Commitment to personal development, self-awareness, and creating future leaders

Ability to connect authentically, build trust, and foster strong relationships across diverse teams

Passion for the company's mission and culture, inspiring others to deliver exceptional experiences

Demonstrated inclusive leadership, elevating diverse representation and equity in business practices

Preferred

Bachelor's degree in Business Administration, Project Management, Human Resources, or related field

Familiarity with Agile or Lean methodologies

Knowledge of labor laws and compliance requirements related to workforce management

Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Company

Vail Resorts

Glassdoor3.4

Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia.

Founded in 1992