Gallagher Re · 2 months ago
Client Service Executive
Kansas City, Missouri
Full-time
Onsite
Senior Level
5+ years expGallagher is a company that helps clients face risk with confidence, providing a client-centric suite of consulting tools. The Client Service Executive will deliver outstanding client service, manage a significant book of business, mentor team members, and ensure compliance standards are met.
ConsultingInsuranceRisk Management
Responsibilities
Service an average book of business of $1.5MM+ in revenue
Collaborate with designated salesperson responsible for the book of business and proactively make recommendations
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner
Secure existing business and drive the sale of additional services and lines of coverage
Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives
Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development
Conduct periodic audits to ensure compliance standards and service levels are met
Maintain accurate client and policy data and documents within your Gallagher systems
Use Gallagher's technology to improve your productivity and quality
Qualification
Required
Bachelor's degree with 5+ years client service and/or claims management experience OR - High School degree/GED with 10+ years client service and/or claims management experience
Property and Casualty Insurance License
Up to 25% travel
Preferred
Experience handling a book of business over $1.5 million in revenue
Experience with Transportation industries including Cargo, Shipping - Large & Complex Account experience
Must be able to build collaborative and mutually meaningful relationships with internal and external clients, able to facilitate and/or lead group meetings with internal and external clients, and effectively manage/balance multiple and sometimes competing priorities
Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher Re
Gallagher Re provides Reinsurance, Risk Management, and Consultancy services. It is a sub-organization of Gallagher.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Edson Wiggers
CEO, Latin America & The Caribbean
Jim Bradshaw
Chief Executive Officer Gallagher Re North America
Recent News
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