Philips · 3 weeks ago
Intern-Customer Experience, Health Systems Strategy and Growth-Cambridge, MA or Nashville TN-2026
Nashville
Internship
Onsite
Intern
$26/hr - $30/hr
Start in 2026Philips is a health technology company dedicated to improving healthcare access for all. The Intern in Customer Experience will engage in various marketing tasks and projects, leveraging AI tools to analyze customer feedback and support marketing strategies.
B2BConsumer ElectronicsElectronicsLightingWellness
No H1B
Responsibilities
Leverage AI-powered tools to analyze customer feedback, identify trends, and generate actionable insights that inform marketing and service strategies
Harness advanced AI-powered analytics platforms to process and interpret unstructured data sources to uncover patterns and actionable insights that drive marketing and service strategies
Collaborate with marketing, service, and customer support teams to identify and share best practices for customer engagement
Support initiatives that foster direct connection between frontline staff and customers
Assist with the monitoring of the closed loop process for customer feedback. Engage with internal stakeholders through improvement initiatives and feedback sessions
Qualification
Required
Currently pursuing a bachelor's or master's degree in Computer Science, Data Science, Engineering or AI/ML
Demonstrated leadership, teamwork, strong communication and organizational skills
Willing to take initiative, ask questions, and propose creative solutions to real business challenges
Comfortable working in a fast-paced, feedback-driven environment
Interested in learning and exploring new ways to measure and improve customer experience
Open to exploring how data and AI can drive better decision-making and customer outcomes
Strong computer skills (Excel, PowerPoint, Word, Outlook)
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
Founded in 1891
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Leadership Team
Neil Mesher
CEO and SVP, UK and Ireland
Recent News
2026-01-06
2025-12-19
Company data provided by crunchbase