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The RealReal · 1 day ago

Field Sales Account Executive - New Jersey North

Short Hills, NJ

Full-time

Onsite

Mid Level

$60K/yr - $65K/yr

3+ years exp

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, and they are seeking experienced sales professionals to drive consignment business. As a Luxury Consignment Executive, you will engage clients, build a pipeline of leads, and oversee the consignment process to ensure client satisfaction.

E-CommerceFashionLifestyleMarketplace

Responsibilities

Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business

Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors. Leverage Salesforce CRM to effectively manage a book of business

Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth

Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers

Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement

Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process

Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns

Field Work: Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments

Qualification

Direct sales experienceSalesforce CRMLuxury goods knowledgeRelationship buildingOrganizational skillsProblem-solving skillsVerbal communicationWritten communicationSelf-motivatedCustomer-focused

Required

3+ years of proven success in performance-driven direct sales roles, with a consistent track record of meeting or exceeding targets

Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele

Highly motivated, results-oriented, and comfortable operating independently in a fast-paced, field-based environment

Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM)

Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver's license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed

Willing and able to travel more than 70% within the designated market