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Otsuka Pharmaceutical Companies (U.S.) · 1 week ago

Director, External Expert Strategy & Engagement

United States

Full-time

Remote

Director/Executive

$183K/yr - $274K/yr

8+ years exp

Otsuka Pharmaceutical Companies (U.S.) is seeking a Director of External Expert Strategy & Engagement to define and oversee the company's global strategy for engaging external stakeholders. This role involves establishing governance, process clarity, and technological infrastructure for high-value interactions across various functional areas.

Health CareMedical

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Establish clear accountability and process ownership for all external expert engagement activities, defining roles and responsibilities across the Medical Affairs (GMA) function to address the current pain point of limited clarity on accountabilities and responsibilities

Develop and implement a standardized global strategy for external engagement that distinctly tailors objectives based on asset lifecycle (e.g., Early Asset engagement must focus on obtaining input from KOLs and Payers on trial design and clinical/economic value)

Coordinate with stakeholder engagement liaisons (from GMA, Commercial, Clinical Development, Market Access, Patient Advocacy and Stakeholder Management, Corporate Communications, and Government Affairs) and IT to migrate multiple, overlapping stakeholder lists

Drive process adherence for the consistent upkeep and governance of the centralized external stakeholder list, ensuring the database accurately tracks engagement across all categories of stakeholders (e.g., Patients/Caregivers, Academic Systems, Digital Opinion Leaders)

Champion the use of the centralized system to track all medical expert interactions, contact attempts, and strategic insights captured

Facilitate connections between the designated primary stakeholder lead contact and any internal team member seeking subsequent outreach to prevent multiple concurrent communications and requests

Encourage and mandate best practices for GMA preparation before any stakeholder outreach, ensuring all engagement is high-quality and strategically aligned

Partner with the Training team to develop standardized training and resources for internal teams on proper engagement protocols, compliance guidelines, and use of the centralized Veeva system, highlighting the specific goals for engaging each stakeholder group

Collaborate with Global Training Lead to coordinate any needed training on external engagement processes and/or capabilities

Consider technology and AI to support workflow improvement

Qualification

Advanced scientific degreeGlobal Medical Affairs experienceStakeholder ManagementVeeva experienceChange managementCross-functional project leadershipSolution-oriented mindsetCommunication skillsProblem solvingCollaboration

Required

Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent)

Minimum of 8 - 10 years of progressive experience in the pharmaceutical or biotechnology industry, with at least 5 years in Global Medical Affairs, Strategic Operations, or an equivalent function focused on External Expert/KOL Engagement

Proven experience in designing, implementing, and managing global engagement processes across multiple therapeutic areas and across different asset lifecycle stages

Demonstrated success in leading a complex cross-functional project (e.g., system migration, process standardization) involving IT and multiple business units

Exceptional ability to drive process governance and change management across a global matrix organization

Superior Stakeholder Management and influencing skills, capable of gaining consensus and driving compliance among diverse functional leaders (Commercial, Clinical, Global Medical Affairs)

Strong technological acumen with proven experience working with Veeva or similar management platforms for centralized data management

Excellent communication and presentation skills, with the ability to articulate the strategic value of coordinated external engagement to senior executive leadership

Motivated and solution-oriented, with a clear focus on simplifying complex processes for end-users

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka

Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals

Empowered Development - Play an active role in professional development as a business imperative

Benefits

Comprehensive medical, dental, vision, prescription drug coverage

Company provided basic life

Accidental death & dismemberment

Short-term and long-term disability insurance

Tuition reimbursement

Student loan assistance

A generous 401(k) match

Flexible time off

Paid holidays

Paid leave programs

Other company provided benefits

Company

Otsuka Pharmaceutical Companies (U.S.)

Glassdoor4.1

There are two Otsuka pharmaceutical industry companies in the U.S.: Otsuka America Pharmaceutical, Inc.

Founded in 1989

Rockville, Maryland, USA

1001-5000 employees

https://www.otsuka-us.com

H1B Sponsorship

Otsuka Pharmaceutical Companies (U.S.) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (6)

2023 (11)

2022 (5)

2021 (9)

2020 (13)