Taghleef Industries · 3 weeks ago
Inside Sales (Flexible Packaging)
Newark, DE
Full-time
Onsite
Mid Level
3+ years expTaghleef Industries is a leader in specialty BOPP films, and they are seeking an Inside Sales Representative to manage customer accounts and enhance business opportunities. The role involves communication with customers, collaboration with internal teams, and ensuring a seamless customer experience.
ManufacturingPlastics and Rubber Manufacturing
Responsibilities
Manage daily communication with assigned customer accounts regarding orders, pricing, availability, and delivery timelines
Maintain accurate and up-to-date records of customer interactions and transactions within ERP and CRM systems
Proactively monitor open orders and resolve any service or delivery-related issues in a timely manner
Collaborate with planning, logistics, and production teams to ensure product availability and on-time shipment
Maintain detailed customer profiles, including product preferences, forecasts, and order history
Coordinate product sample requests, certificates, technical documentation, and complaint resolutions
Identify opportunities to enhance customer satisfaction, retention, and operational efficiency
Support internal reporting, KPI tracking, and forecasting efforts related to assigned accounts
Partner with sales and supply chain teams to ensure alignment on customer priorities and expectations
May be required to perform other related duties as assigned
Qualification
Required
3–5 years of experience in Customer Service, Order Management, or Account Support within a manufacturing or packaging environment
Experience with SAP or a similar ERP system is required
Strong communication and problem-solving skills with a customer-first mindset
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CRM tools preferred
Ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic work environment
Preferred
Experience with CRM tools preferred
Benefits
Paid time off
Paid holidays
Health/prescription insurance
Dental insurance
Vision insurance
Short and long-term disability coverage
Basic life insurance
Additional life insurance amounts available including spouse and dependent child coverage through payroll deductions
Flexible spending accounts
Company funded health savings accounts
Fitness reimbursement
Tuition assistance
401(k) with a company match
Company
Taghleef Industries
Taghleef Industries is one of the largest manufacturers of top-quality BoPP and CPP and BoPLA films in the world.
1001-5000 employees
H1B Sponsorship
Taghleef Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Patrick Desies
Chief Sales and Marketing Officer
Recent News
Company data provided by crunchbase