Orchard · 1 month ago
Restaurant General Manager- 18045
Puyallup, WA
Full-time
Onsite
Entry, Mid Level
$78K/yr - $80K/yr
2+ years expOrchard Group is seeking a Restaurant General Manager for a Jersey Mike’s store. The General Manager is responsible for the complete management of the store operation, including overseeing staff, ensuring customer satisfaction, and maintaining company standards.
Real EstateReal Estate InvestmentResidential
Responsibilities
A General Manager provides management coverage of operating hours and direct supervision of operations in an individual unit
Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor (including Scheduling), reviewing financial reports, and taking appropriate actions
Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
Full responsibility for facilities and equipment maintenance
Ensure food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate & local marketing plan
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Qualification
Required
High School, College, or University Degree Preferred
2-4 years of supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills
Basic personal computer literacy
Uphold BRAND Standards
Preferred
Excellent Menu and product knowledge awesome personality
Must be able to thrive in a fast-paced environment
Desire to improve self and skill sets
Able to communicate effectively with guests
Participate in all Jersey Mike's training programs
Ability to meet schedule requirements and is a reliable performer
Benefits
Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account. (eligible to enroll after 60 days of hire)
401K ( up to 4% Employer Safe Harbor Match)
Paid Sick Leave.
Paid Flex Days.
Paid Training
Free Employee Meal during Shift. (Discounts on a non-working day)
On-Going Career & Leadership Development
Company
Orchard
Orchard is a real estate firm that specializes in buying and selling homes.
201-500 employees
H1B Sponsorship
Orchard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$472MKey Investors
AccompliceRevolution GrowthNavitas Capital
2021-09-09Series D· $100M
2020-09-10Series C· $86M
2020-01-07Series B· $36M
Leadership Team
Court Cunningham
Founder & CEO
Christopher Smith
President
Recent News
Broadcastnow
2025-10-09
Morning Brew
2025-09-25
Company data provided by crunchbase