Lead, Advanced Analytics, Community Support jobs in United States
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Airbnb · 2 days ago

Lead, Advanced Analytics, Community Support

Airbnb is a global platform that connects hosts and guests for unique travel experiences. They are seeking a Lead in Advanced Analytics to support product and business leaders by providing insights and enabling data-informed decisions to enhance the travel experience for their community.

HospitalityMarketplaceMobile AppsPropTechTravelTravel Accommodations
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day product analytics and create scalable data tools
Identify pain points in traveling and hosting and work with product leadership to improve experiences for our guest and host community
Build metrics and dimensions in data warehouse to support business decisions
Working closely with Product Managers and Business leads to design, execute and evaluate A/B tests. Understand common pitfalls and caveats of experimentations
Define how to best measure the performance of Airbnb product and business through new metrics and dimensions. Align with stakeholders, understand tradeoffs and guardrails, prototype metrics through custom data pipelines
Empower the team to answer data questions quickly and easily by building high-quality ground truth data sets and dashboards. Collaborate with Product Engineering to spec out logging and with Analytics Engineering to build data tools for mass consumptions within Airbnb

Qualification

Data analysisA/B testingSQLPythonRData visualizationStatistical analysisMetrics designCustomer experience measurementInsurance industry knowledgeCommunication skillsCollaboration skillsCross-functional teamwork

Required

5+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment
Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement
Experience in analysis of A|B experiments and statistical data analysis
Experience designing and building metrics, from conception to building prototypes with data pipelines
Strong knowledge in at least one programming language (Python or R) and in SQL
Ability to drive data strategies, with a central source of truth to impact business decisions

Preferred

Knowledge and experience in insurance industry - a plus
Knowledge and experience in customer experience measurement - a plus

Benefits

Bonus
Equity
Benefits
Employee Travel Credits

Company

Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.

H1B Sponsorship

Airbnb has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (176)
2023 (160)
2022 (270)
2021 (250)
2020 (274)

Funding

Current Stage
Public Company
Total Funding
$6.44B
Key Investors
VERSO CapitalJP Morgan ChaseFirstMark
2020-12-10IPO
2020-04-14Debt Financing· $1B
2020-04-06Private Equity· $1B

Leadership Team

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Brian Chesky
Co-founder & CEO
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Nathan Blecharczyk
Co-founder / Chief Strategy Officer
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Company data provided by crunchbase