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Signifyd · 1 day ago

Director of Expansion Verticals (US Eastern Timezone)

Washington, DC

Full-time

Hybrid

Mid, Senior Level

$140K/yr - $160K/yr

5+ years exp

Signifyd is a company dedicated to helping merchants grow their businesses by building trusted relationships with their customers. They are seeking a proactive Director of Expansion Verticals to lead growth in key industries, focusing on both external market strategy and internal operational excellence. The role requires collaboration with various teams to drive performance and establish strategic partnerships within the travel ecosystem.

Cyber SecurityE-CommerceEnterprise SoftwareFinancial ServicesFinTechFraud DetectionSaaSSoftware

Growth Opportunities

Responsibilities

Support the execution of the go-to-market strategy for the expansion verticals

Conduct market mapping to identify priority players by region (LatAm, EMEA, US/Canada, APAC) and develop a strategy for penetrating accounts

Build business cases for entering new sub-sectors or launching new partnerships

Work closely with product and marketing to tailor solutions for travel vertical needs (fraud models for airlines, conversion metrics, chargeback management)

Provide feedback from the field to guide product roadmap and vertical strategy

Partner with commercial teams to connect high-value prospects to appropriate stakeholders and support mutual accountability in the hand-offs

Define, track, and report on key operational performance indicators for the Expansion Verticals deal progression

Partner with local Partnership teams and map out the ecosystem to establish and grow relationships in the expansion vertical segment

Enhance and scale the EV deal consideration process - ensuring alignment with Product, Sales, Risk, and Customer Success on vertical priorities, resource allocation, and blocker resolution

Collaborate with the Business Intelligence team to build a dedicated reporting dashboard that provides real-time visibility into the health and growth trajectory of the expansion verticals

Represent the company at relevant industry events

Contribute to whitepapers, webinars, and panels to strengthen visibility in expansion verticals

Qualification

Business DevelopmentTravel Industry ExperienceStrategic ExecutionCommercial AcumenProject ManagementCommunicatorNetwork BuilderCultural NavigatorBilingual SpanishBilingual Portuguese

Required

5+ years in business development, partnerships, or enterprise sales ideally within travel, ticketing, payments or e-commerce

Proven track record of identifying opportunities and key personas, and connecting the key prospect pain points into solutions that lead to growing large enterprise accounts

Experience in deal structuring, contract negotiation, and long-cycle enterprise sales

Ability to design and execute vertical go-to-market strategies

Comfort engaging with C-level executives in both commercial and technical discussions

Demonstrated experience in implementing and governing cross-functional process improvements within a growing B2B SaaS environment

Strong communicator, network builder, and cultural navigator (experience across multiple regions a plus)

Advanced Project Management skills with specific experience in defining and tracking project deliverables, milestones, and success metrics (e.g., PMP, Prince2, or equivalent experience)

Self-driven and adaptable to work in fast-changing environments