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Chase · 3 weeks ago

Supplier Assessment Operations Onboarding Hub Lead - Executive Director

8181 Communications Pkwy Ste C, Plano, TX, 75024, US

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Chase is a leading financial services firm, and they are seeking an Executive Director for the Supplier Assessment Operations Onboarding Hub. This role involves overseeing a regional team responsible for executing supplier assessments, ensuring critical cybersecurity and technology controls are evaluated effectively, and driving innovation in onboarding processes.

BankingFinancial Services

Responsibilities

Lead the delivery of comprehensive supplier onboarding assessments assigned to the hub, demonstrating a strong execution mindset and the ability to engage and influence stakeholders at all levels

Build and maintain effective relationships with line of business leaders to understand their priorities and align initiatives that drive impactful business outcomes

Influence cross-functional teams and senior stakeholders to achieve key business objectives

Identify opportunities for innovation and continuous improvement, delivering measurable value to the business. Collaborate with policy and governance teams to integrate new capabilities into the existing control assessment framework

Communicate business impact, progress, and results clearly and effectively to executive leadership and key stakeholders

Identify and support key talent development opportunities, such as training and seminars, to ensure the assessment organization remains industry-leading

Represent Supplier Assurance Services at regional governance and change control forums, as well as external industry forums where appropriate

Possess comprehensive knowledge of global and regional Third-Party Risk Regulatory requirements and industry-standard risk frameworks, with the ability to communicate effectively with internal and external audit, risk managers, and regulators in various settings, including one-on-one meetings, committee sessions, and formal presentations

Attract, develop, coach, and retain a high-performing onboarding assessment operations team of subject matter experts to drive an effective supplier onboarding assessment operating model across JPMC

Demonstrate a positive, visible, and collaborative leadership style, celebrating team achievements and fostering an environment where everyone’s talents are respected and valued

Qualification

Cybersecurity experienceTechnology Controls experienceInformation technology risk managementRisk frameworks knowledgeTeam managementPresentation skillsFinancial Services experienceProgram management processesInformation Security certificationsCollaboration skills

Required

10+ years of experience in Cybersecurity or Technology Controls disciplines, including global operations delivery

8+ years of experience in information technology risk management and third-party outsourcing risk management, encompassing risk identification, classification, and remediation

Strong knowledge and hands-on experience in one or more technology domains, including Data Security, Infrastructure Security, Endpoint/Platform Security, Security Analytics, Authentication/Identity Management, Mobile Security, Application Security, Network Security, Cyber Resiliency, Incident Management, and Cloud Security

Solid understanding of industry risk frameworks such as NIST and ISO 27001

Extensive experience managing global operations and building and leading high-performance teams

Proven ability to debate issues with senior decision makers and provide constructive pushback when necessary

Exceptional written and verbal presentation skills, with experience communicating at the senior management level across various business groups

Preferred

Experience in managing large, complex third-party assessment operations portfolios, preferably with large multinational banks or financial institutions

Prefer Financial Services industry experience

Experience with program management processes, such as developing business cases and managing budgets

Possessing one or more Information Security certifications, such as CISSP, CISA, CISM, CCSP, or CRISC is a plus

Bachelor's Degree Required, Master's Degree Preferred