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Mortgage Connect, LP · 3 weeks ago

Title Operations Coordinator

United States

Full-time

Remote

Entry Level

1+ years exp

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. As the Title Operations Coordinator, you will be responsible for assigning and following up on title orders, managing vendor costs, and ensuring timely delivery of products to clients.

Real Estate

Responsibilities

Assign new title orders as they appear on dashboard

Follow up on title orders daily

Process incoming documents/fax folder, as necessary

Monitor group email and process incoming requests

Monitor vendors for quality, turn times and fees

Review Callback Sheets from vendors, i.e. work on rejected files

Update internal contacts and client contacts regarding order status as necessary

Answer incoming calls to title department as necessary

Work on any other projects assigned by team leader/manager

Reports, in conjunction with Dashboard/Notifier, which includes the Review Daily, Title WIP, and WIP

All other duties as assigned

Qualification

Real estate knowledgeVendor managementMS Office proficiencyAnalytical skillsConflict resolutionTeam collaborationDetail-orientedGoal-oriented

Required

High school diploma or equivalent

Minimum 1 year(s) practical work experience within the real estate industry or vendor management service

Working knowledge of real estate titles

Proficiency with personal computers, MS Office and office equipment

Ability to be goal and detail-oriented, persistent and motivated, possess high level of initiative, ability to handle stressful situations, meet deadlines, work well in team environments and carry out responsibilities with minimal supervision

Control client communications and conflict resolution, providing two-way communication between client and organization, communicating client's expectations, goals and interests, researching needs as necessary

Experience at working both independently and in a team-oriented, collaborative environment

Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities