Bank of the San Juans · 8 hours ago
Branch Manager
Meeker, CO
Full-time
Onsite
Mid, Senior Level
$67K/yr - $77K/yr
2+ years expBank of the San Juans is a family of banks serving local communities. The Branch Manager will oversee all activities within the Meeker, CO Branch, ensuring effective branch operations, customer service excellence, and adherence to company values and policies.
BankingFinanceFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Responsible for the effective and efficient performance of branch operations
Supervises work scheduling and workflow of daily routine operations
Ensures operations are conducted in accordance with established GBCI policies and procedures with legal and regulatory requirements
Ensures branch security
Ensures that the Branch is opened and closed in accordance with set hours, coordinates security equipment maintenance and tests security equipment quarterly
Supervises and assists with customer service functions
Promotes the cross selling of BSJ services
Maintains proper cash controls
Ensures all branch transactions are balanced at the close of each day
Oversees individual accountability for the handling of cash, resolving balancing problems, and handling daily deposits in accordance with established policies and procedures
Oversees audits of cash in possession of Tellers and cash on the premises
Assesses risk of all financial transactions executed by operations employees
Effectively supervises branch operations staff, ensuring optimal performance
Provides leadership through effective objective setting and communication
Directly supervises branch operations staff
Ensures high quality work and efficiency in operations are maintained
Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks
Conducts weekly customer service meetings with all branch employees
Ensures branch operations staff are well trained in all phases of their respective jobs
Partners with Training Coordinators to orient new branch employees in policies and procedures
Performs cross training as necessary
Conducts and or coordinates required compliance and security training as required by policy
Ensures personnel are effective and optimally used
Determines appropriate staffing levels for proper utilization of human resources
Tracks individual progress and conducts performance appraisals for branch operations staff
Formulates and implements corrective actions as needed
Recommends promotions for employees as appropriate
Provides leadership training to employees seeking management opportunities
Approves all sick leave, vacation, overtime, and time cards for subordinates
Documents and maintains attendance records
Establishes and maintains effective, professional business relations with customers
Motivate all branch employees to attain consumer and business development established goals through active participation and support of the High Performance Checking Program
Ensures customers' requests and questions are promptly resolved
Handles customers' complaints and adheres to policy documentation regarding routine and non-routine complaints
Ensures customers are informed of BSJ products and services
Counsel’s customers regarding their financial needs and services requested
Manage and assist with wide variety of customer services including opening and maintaining deposit and savings accounts, safe deposit boxes, and e-banking products
Manage and assist with identification of consumer loan sales opportunities, interviewing consumer loan applicants, corresponding with consumer loan applicants throughout the application process to obtain information and documentation, communicating loan decisions, and scheduling closing meetings
Ensures BSJ’s quality reputation is maintained and projected
Presents a neat, professional personal appearance according to established guidelines
Supports a professional working atmosphere to maintain a positive working relationship with customers, co-workers and managers
Talks to customers to resolve account problems
Contacts customers and business, community, and civic organizations to promote goodwill and generate new business
Ensures that BSJ’s mission and strategy are followed and reinforced through effective management and marketing practices
Responsible For The Effective Administration Of Branch Functions
Ensures branch operations are well coordinated with accounting, loan processing, and credit functions
Be aware of industry trends in lending and deposit operations to feed research and development activities and assure that the company’s products, services and processes are remaining competitive
Manages and oversees expenses
Pursues cost-saving measures
Continually seeks ways to improve branch operations and productivity
Monitor branch activity reports and make recommendations to management for improvements in a timely manner
Ensures proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out
Ensures adequate supplies, forms, and equipment are available for personnel
Institutes prudent safety measures
Keeps management informed of branch activities, progress toward established objectives, and of any significant problems
Requests assistance when necessary
Responsible For Related Functions As Required Or Assigned
Fills in and performs duties in branch positions as needed
Attends assigned training sessions and stays current on new operational procedures
Performs quality work within deadlines with or without supervision
Maintains work area in an organized and uncluttered manner
Timely and consistent attendance
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Adhere to Bank of the San Juans Company Core Values
Keeps management appropriately informed of area activities and of any significant problems
Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Bank of the San Juans
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel)
Complete required bank and BVS training courses within assigned time frame(s)
Represent Bank of the San Juans in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs
Keep work area tidy and maintain customer privacy
Attends and participates in meetings as required
Additional duties as requested or assigned
Qualification
Required
A two-year college degree at a business or trade school and or equivalent combination of education and experience
Two to Five years of banking experience, including time spent in preparatory positions with a minimum of two years of supervisory experience
Understanding of related legal and regulatory requirements
Familiarity with Branch functions
Strong interpersonal, leadership, and supervisory skills
Well organized
Ability to operate related computer applications and related business equipment
Attention to detail
Business development skills
Ability to maintain an effective and efficient workflow
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
401(k) retirement savings plan
Discounts on banking products and services
Paid Time Off (PTO)
Holidays
Company
Bank of the San Juans
Bank Of The San Juans is a providing personal, business loans and other online banking services located in Durango.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Young
Chief Business Development Officer
Company data provided by crunchbase