FMI ยท 1 day ago
Program Coordinator
FMI is a leading consulting and investment banking firm dedicated to the built environment, seeking a highly organized, client-focused Program Coordinator to support their Training Programs team. The role involves managing program logistics, communication, materials, and post-program follow-up to ensure exceptional client experiences and high-quality program delivery.
Management Consulting
Responsibilities
Serve as the initial point of contact for client inquiries, outreach, and troubleshooting
Communicate with clients to ensure completion of pre-program requirements
Administer assessments across multiple programs and resolve technical issues with vendors and participants
Prepare, manage, and maintain all program materials, including production, shipping, and restocking
Track and maintain inventory of program materials and onsite resources
Coordinate logistics for client and staff travel, accommodations, meals, and onsite arrangements
Work with venues to confirm meal counts and shuttle service
Support registration processes in Cvent and Salesforce, ensuring accuracy and data integrity
Assist with invoicing, payment processing, and subcontractor expense audits in partnership with accounting
Complete post-event follow-up including distributing surveys, certificates, photos, and assessment results
Support ongoing program communication, program updates, and marketing outreach to participants and alumni
Qualification
Required
Associate's degree in business, marketing, education, training, or related field; OR
Equivalent combination of education and experience
3+ years of experience in event planning, project coordination, program operations, or administrative support
Prolonged periods of sitting and computer work
Ability to lift and move program materials (up to 50 lbs)
Excellent verbal, written, and listening communication skills
Strong interpersonal and customer service capabilities
Ability to manage multiple priorities and meet deadlines
Exceptional attention to detail and commitment to accuracy
Strong organizational, time management, and project coordination skills
Ability to work effectively in fast-paced, collaborative environments with minimal supervision
Preferred
Experience supporting training, conferences, or corporate learning programs
Benefits
Fully paid employee medical insurance
Life insurance
Long-term disability
Additional benefit options
Competitive 401(k)
Paid time off (PTO)
Parental leave
Company
FMI
FMI serves the industry as a trusted advisor.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2024-02-25
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